• SAP Ariba - Support Engineer Jobs in Bangalore,India - 25327396

  • SAP Labs Pvt Ltd
  • Save Job
  • 3 - 8 Years
  • Posted : above 1 month

Job Description:

City Bangalore, KA, IN

Company SAP

Requisition ID 231933
Work Area Consulting and Professional Services
Expected Travel 0 - 10 PERCENT
Career Status Professional
Employment Type Regular Full Time

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

SAP Ariba is the leading provider of collaborative business commerce solutions SAP Ariba combines industry-leading technology with the worlds largest web-based trading community to help companies discover, connect, and collaborate with a global network of partners - all in a cloud-based environment Using the Ariba Commerce Cloud, businesses of all sizes can buy, manage cash, and sell more efficiently and effectively More than 500,000 companies around the globe use the Ariba Commerce Cloud to simplify inter-enterprise commerce and enhance results

Position Description

Ariba Product Support Engineering team supports clients, provides third line technical support for Aribas enterprise software products Our team would be responsible for ensuring the success of our customers by effectively providing dependable and timely resolution to all product related technical issues The Support Engineer will also work with the Ariba Engineering, Solutions Management, and Hosting Operations teams to resolve complex software issues while identifying product defects, enhancements, and limitations

Roles and Responsibilities

The primary function of the Engineer is to provide dependable and timely resolution for complex software issues related to the Ariba product area
Demonstrates competency with the full suite of SAP Ariba Solutions, understanding and proficiency of procurement business process and integration topics
Build partnerships with customers to proactively deliver expertise and improve customer value of SAP Ariba solutions
Provide on-call support during evenings and weekends as required by a rotational schedule
Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements

Role Requirements

Engineering Graduate with minimum 3 to 8 years of Ariba experience The Engineer must be flexible to work in shifts
Ariba Upstream techno-functional experience is a must Hands-on experience with SAP Ariba Supplier Management solutions is preferred
Understanding of object-oriented methodologies, SQL and programming in Java In-depth understanding of cloud technologies and related aspects of life cycle management is a must
The Engineer must focus on customer service and communication and also have knowledge to interface with 3rd party vendors and internal technical teams to drive issues to resolution
Good problem solving, organizational, analytical skills, time management and prioritization skills Utilize available time efficiently in order to achieve effective and efficient results and ability to capture a complete and accurate problem/symptom description of reported issues

WHAT YOU GET FROM US

Success is what you make it At SAP, we help you make it your own A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

SAPS DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas CareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom)

Successful candidates might be required to undergo a background verification with an external vendor

Additional Locations

Job Segment SAP, ERP, Engineer, Consulting, Database, Technology, Engineering

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

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