• SAP Ariba - Services Operations Lead , APJ Jobs in Australia

  • SAP Labs Pvt Ltd
  • Australia

Job Description:

SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

Company Description

SAP Ariba is the leading provider of collaborative business commerce solutions SAP Ariba combines industry-leading technology with the worlds largest web-based trading community to help companies discover, connect, and collaborate with a global network of partners - all in a cloud-based environment Using the Ariba Commerce Cloud, businesses of all sizes can buy, manage cash, and sell more efficiently and effectively More than 500,000 companies around the globe use the Ariba Commerce Cloud to simplify inter-enterprise commerce and enhance results


SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make
What exactly does #BeREAL stand for The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise
To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment

Role Summary

Responsible for the effective and efficient operations of the SAP Ariba APJ and Greater China Services business, including planning, performance improvement, forecasting, tracking, and standardization


Demonstrates a bias for action and delivers results
Shapes and executes the strategy of our business
Motivates a team of three direct reports and broader business stakeholders to achieve incredible results

Strategy and Planning

Support transformational projects from strategic identification through results with input and support from business leaders, operations and finance
Supports annual and multi-year planning process with focus on value and business improvement
Develops plans and programs to guide business execution across the organization
Defines measures of success and performance dashboards to steer execution and update Regional and Global management on regional achievement
Systematically manages risk in services business through risk identification process and business review cycles
Supports the Regional services teams in monitoring project deliverables, reporting on project status, and ensuring teams are executing to prescribed procedures
Coordinates operations activities with operation counterparts in Services Sales Ops, Network Ops, and Resourcing Ops


Enables our business to scale through initiatives such as simplification and standardization of processes, policies, and operating infrastructure as well as through insight analysis and strategic planning
Defines processes and policies for effective business management and results against strategic goals and priorities
Maintains and improves all business forecasting and reporting process together with finance/controlling
Oversees performance and accountability of services through analytical reviews
Support complex, SAP global projects for process improvement at the regional level
Maintains deep familiarity with both global and regional operating practices required of field team to serve as expert guide and champion for simplification and effectiveness in the business

Teamwork and Collaboration

Works with a team of operations professionals focused on various aspects of the business (including delivery, services sales, network and resourcing)
Collaborates closely with regional finance
Leverages skills of broader team to maximize combined impact on business results
Aligns with key stakeholders across the business and regional market units
Acts as role model and example of core business values and communications to team mates, colleagues and customers

Basic Minimum Qualifications

Bachelors degree from accredited college or university and 5 years of experience in training, procurement, accounts payable, sales, project management or account management

Preferred Qualifications

Working knowledge of SAP Ariba vision and goals
Experience working in or closely with the Customer Value Organization
Working knowledge of key soft skill areas including communication, customer management, sales, negotiation, and becoming a trusted advisor
Strong presentation and public-speaking abilities
Strong interpersonal skills ability to collaborate across functions, geographies and levels to build and deliver enablement resources and tools
Ability to be proactive, self-motivated and self-directed
Demonstrated commitment to excellent customer services
Depth of practical experience with Learning Management Systems, developing course curriculums and training material and post training evaluation
Proven skills in the use of Microsoft Office solutions including Word, Excel, and Power Point

Minimum Travel Expectation - 30 PERCENT of job role including international travel


Success is what you make it At SAP, we help you make it your own A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas CareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Other Accounting
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

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