• SAP Ariba- Application Management Consultant Jobs in Bangalore,India - 23844301

  • SAP Labs Pvt Ltd

Job Description:

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

Company Description

SAP Ariba and SAP Fieldglass strongly values being recognized as a customer-centric driven organization Our #BeREAL Program ensures that all SAP Ariba and SAP Fieldglass employees factor optimizing the customer experience into every business decision they make

What exactly does #BeREAL stand for The R equals responsiveness to customers (including SAP Ariba colleagues), the E relates to empathy with understanding the culture of our customers and their business objectives, the A signifies being aligned with your SAP Ariba colleagues to deliver the best customer experience, and the L acknowledges that we lead our customers to realize value through our expertise

To become a part of the SAP Ariba and SAP Fieldglass team, we ask all applicants to share experiences that embody the #BeREAL Commitment

Position Description

Application Management Consultant is responsible for assessing technical and functional issues and developing system solutions for the deployment and the ongoing support of Ariba cloud and on-premise based products and solutions This may include support of the customer throughout the life cycle of the customer engagement

Responsibilities

Providing expert functional and technical support (L2 & L3) across Ariba cloud as well as on-premise solutions
Assessing customer systems and assist in system configuration
Designing custom solutions for integrating Ariba with multiple customer legacy systems
Managing technical performance expectations
Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
Detailed planning of process implementation
Defining detailed blueprint for development requirements
Being an advisor to customers throughout the engagement
Leading resolution of escalations
Supporting system optimization and performance
Taking project manager responsibility as required across one or more customer engagements
Should be willing to work in Rotational shifts

Education, Experience & Training required

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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