• sales Solution Architect Jobs in Bangalore,India - 25174620


Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

Primary Location Sofia, Bulgaria

Other Locations Bengaluru, Karnataka, India

ewlett Packard Enterprise (HPE) creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients Our service excellence, with consistent globally delivered standardized services guarantees clients peace of mind, while our ability to drive innovation ensures clients a compelling strategy for the future Now we are looking for a Support Engineer with excellent German to join our dynamic team, part of Customer Solution Center Sofia /CSC/

Adaptive Management Services (AMS) is a suite of services that helps customers manage, operate and optimize their IT environments Services can be tailored to meet unique requirements from operating an entire IT environment from core to cloud to edge to managing specific environments within it, such as SAP HANA or operating certain layers of infrastructure such as Storage The service is designed to be delivered remotely and to meet this goal, HPE has developed IT Operation Centers (ITOCs) that provide 24x7 monitoring and administrative services that proactively diagnose, analyze, secure and improve our customers environment according to industry and HPEs best practice and experience

The AMS Presales Solution Architect is responsible for scoping and designing solutions and leading business and service transitions and project management activities ensuring full compliance to the Statement of Work (SOW) following ITIL governance model

Job specifics/responsibilities

Design customer solutions and drive their implementation
Work with Account and Delivery Teams to provide and implement the most suitable solution, drive request for changes required to deploy the solution with its components
Act as a contact and trusted adviser to internal and external parties to answer questions, understand the customer environment, work out potential issues and validate the functionality of the implemented solution and transition plans
Work with our external and internal customers to identify gaps and enhancements to the solution
Make sure that in customer solutions are migrated timely from their current environment onto HPE standards tools and processes
Evaluate opportunities and provide costing of the service
Lead, maintain or support training plans and initiatives in order to ensure the team members have the right technical and process knowledge
Mentor team members and deliver trainings
Support Contract Management

Job Requirements

Bachelors Degree in Computer Science, Business or related
Advanced knowledge of IT systems and technology trends
Understand of private and public cloud solutions
PC Knowledge MS-Word, Excel, PowerPoint, Outlook
Solution design and tooling experience
Excellent understanding of HPE service and product portfolio
Experience in IT Outsourcing and Managed Services
Excellent Project Management skills
Fluent in English and German language
ITIL certification
Fluent in written and verbal English
Fluency in German or French is an advantage
Technical experience in hardware or software support will be considered as a strong advantage

We offer a challenging role including

Continuous learning and technical training opportunities
Unlimited access to courses in a wide variety of technologies and disciplines (Lynda)
Great opportunity for professional development in the IT field
Part in a team that has established itself as a preferred partner for Hi-tech Services & Support
Competitive remuneration package
Medical insurance
4 days additional paid leave (total24 days)
Food vouchers
Opportunity to use free parking
Life insurance
Wellness program
HPE badge program including various discounts for products and services
Work-life balance program including free legal, financial and psychological consultations

Thanks for taking the time to review our job, if you think it is a match to your experience and interests, please apply today we are eager to learn more about you! If you know a friend who may be a fit for the job please refer them


HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 20th May 2020

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