Job Description:

- Accountable for engaging on chat with all prospective customers visiting the website within the SLA definitions

- Build and increase knowledge on all product of Freshworks

- Identify needs of the prospect, clarify relevant questions and understand if there are immediate opportunities available for sales engagement

- Maintain accurate records of all activities in the chat and CRM products

- Promote database cleanup and hygiene through regular and ongoing maintenance activities

- Identify prospect list and contribute to prospect nurture campaigns

- Accountable for meeting or exceeding monthly qualified lead objectives and quotas


Must Haves

- Bachelors Degree (BE/BTech/BCom)

- Strong written communication skills

- Drive and perseverance to engage in prospect chat conversations daily

- Team player

- Must be ready to work night shifts

Good to have

- Work experience in sales and/or chat team background (preferably in the technology industry)

- Microsoft Excel knowledge

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

FreshWorks Studioarfix

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