• Delhi Ncr

Job Description:

Job Description - Inbound Customer Service / Upselling

Interface with customers via inbound calls or the Internet for the purpose of passively (ie; order taking) or actively selling products and providing best in industry customer service

Roles & Responsibilities-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
o Clarify customer requirements; probe for and confirm understanding of requirements or problem
o Support customers across Telecommunication, Financial Services & Healthcare vertical
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs

Candidate Profile-
o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience
o BE/Btech freshers are eligible with minimum 1 year ICC Experience
o Excellent verbal and written communication skills
o Flexible with 24/7 Environment
o Salary up to 24,000 take home & attractive Incentives amount

Additional Benefits-

o Two-way A/C cabs (Concentrix was awarded for best in industry transport service)
o Medical insurance worth 1 lakhs
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories

For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address-

Concentrix Recruitment Center

Bestech business tower sector 48 sohna road , Ground Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India

Please Call HR to Schedule your Interview
Gagan (7838821086or email - gaganconcentrixcom )


Shadab 9873720416 email- neharohillaconcentrixcom

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations
Role : Associate/Senior Associate -(NonTechnical)
Salary : Not Disclosed by Recruiter
Deadline : 16th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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