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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Conveniently located in the heart of the IT corridor on Rajiv Gandhi IT Expressway, also known as Old Mahabalipuram Road (OMR), Holiday Inn Chennai OMR IT Expressway is easily accessible to the city and just 13 kms away from the Chennai International Airport Whether you are travelling for leisure or business, at Holiday Inn we strive continuously to ensure that your stay with us is comfortable as well as a memorable one Our landmark property at SRP Tools Junction boasts of conveniences such as 202 comfortable guest rooms, contemporary interiors, breathtaking view of the IT corridor, complimentary standard Wi-Fi access, stylish banquet hall and to top it all an efficient staff who are always at your service

Your day to day

He/She will be responsible for the efficient running of the department in line with IHG Revenue Strategies and brand standards, whilst meeting employee, guest and owner expectationsAt Holiday inn we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too

What we need from you

Financial returns Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc, on the revenue room walls Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales or Director of Catering on setting group and conference ratesPeople Manage day-to-day reservation & revenue activities, plan and assign work, and establish performance and development goals for team members Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance Educate and train reservations team that is responsible for developing new reservations and implementing revenue strategies Ensure staff is properly trained and has the tools and equipment to carry out job duties Work with other department managers to ensure proper staffing levels based on guest volume Guest experience Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotels pricing and market mix strategy Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, Catering Manager Responsible business Identify operational problems that reduce the effectiveness of revenue activities and overall hotel sales performance and work with appropriate department on solutions Perform other duties as assigned May also serve as manager on duty

What we offer

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day Its what connects every colleague in all IHG hotelsEach IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills True Attitude being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness is about providing guests with what they need, and doing so in a timely and caring manner The statements in this job description are intended to represent the key duties and level of work being performed They are not intended to be ALL responsibilities or qualifications of the jobIHG

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Hotel/Travel/Tourism/Airlines/Hospitality
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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