• Retail Consulting | Xstore Technical Implementation Consultant Jobs in Mexico - 25118368

  • Mexico

Job Description:

Retail Consulting | Xstore Technical Implementation Consultant - 19000QXY

Preferred Qualifications

Oracle Retail | Xstore Technical Implementation Consultant

High preference for Bilingual (Spanish and English)

(Anywhere US / 50 PERCENT domestic travel)

Our Oracle Retail Xstore team is looking for a Technical Software Implementation Consultant to join our US based Software Implementation Practice Responsibilities include leading external and internal meetings to provide technical guidance and overview of the expected system architecture of the Retail suite along with conducting discovery sessions for requirement gathering

This role is highly customer facing in both an onsite and remote environment This role is responsible for providing technical guidance as a product subject matter expert and for implementing solutions that address each unique customers requirements This role is also responsible for providing technical troubleshooting of the Oracle Retail product suite

For more information on Oracles Retail Hardware and Software Product suite click here


Primary Duties Include

Develop deployment processes for the point of sale software into production systems for the external customers rollout to their chain with a wide array of tools to accomplish the task
Develop software update packages for making updates to external customers production systems
Provides subject matter expert consultation to the external customer at the technical level, for how to use the product in their particular environment to achieve the results the customer is requiring
Provide consultation on hardware sizing specifications for their environment
Installs and/or provides consultation on installing the products for both the corporate and register levels
The position will also entail extensive customer interaction both on and off site, which will require excellent communication and organizational skills
Provides consultation to the internal customers, project managers and quality assurance analysts, on how to achieve a customer request with the product
Provide consultation to the internal development teams to determine the cause of a problem occurring in the customized software
Provides product support training to external and internal customers, which includes developing agendas and training materials
Travels frequently, up to 50 PERCENT , to be onsite with customers for consultation on the product
Works non-standard hours to accommodate business needs to touch production systems during non-business hours
Provides after hours level support for production critical problems to both corporate applications and store level systems
Provides external customer lab support for initial setup and ongoing lab issues for both the corporate server level and register level systems
Provides internal customer support for technical issues and lab system setup/support
Develop peripheral integration into the point of sale systems for deployment
Develop customer specific documentation for installation and updates to both the corporate and register level systems
Provide consultation for payment card industry and security compliance questions


Proven experience working in a high touch client facing / consulting role
Proven experience working independently and creatively to solve complex technical problems
Proven experience writing both Microsoft SQL Server and Oracle queries
Proven experience working within both Linux and Windows Operating systems
Experience writing installs with installer applications such as Wise Solution or
Install Shield
Excellent working knowledge of writing and reading complex DOS batch files
Excellent working knowledge of networking technologies and TCP/IP
Extensive knowledge of Retail environments
Basic knowledge in Java programming or other 4th generation programming languages
Ability to work in an Agile environment, addressing bugs with QA, planning schema changes with engineering, and responding quickly to other business needs
Ability to travel up to 50 PERCENT of the time
Strong communication skills Able to articulate complicated information in a simplified and professional manner
Bachelors degree or equivalent work history

Detailed Description and Job Requirements

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family Operates independently to provide quality work products to an engagement Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs Applies Oracle methodology, company procedures, and leading practices

Operates independently to provide quality work products to an engagement Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs Applies Oracle methodology, company procedures, and leading practices Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements May act as the team lead on projects Effectively consults with management of customer organizations Participates in business development activities Develops and configures detailed solutions for moderately complex projects

5-7 years of experience relevant to this position including 2 years consulting experience preferred Undergraduate degree or equivalent experience Product or technical expertise relevant to practice focus Ability to communicate effectively Ability to build rapport with team members and clients Ability to travel as needed

Job Consulting

Travel Yes, 50 PERCENT of the Time

Location MX-MX,Mexico-Monterrey

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

Key Skills:

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