• United States Of America, Usa
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Resource Coordinator-Dispatcher (Trane) - ( 1908627 )


At Trane (Ingersoll Rand) we are passionate about inspiring progress around the world We advance the quality of life by creating comfortable, sustainable and efficient environments Our people and our family of brandsincluding Club Car, Ingersoll Rand, Thermo King, Trane, American Standard Heating & Air Conditioning and ARO - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency We are a global business committed to a world of sustainable progress and enduring results For more information, visit wwwingersollrandcom

Ingersoll Rand is a diverse and inclusive environment We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans

SUMMARY Resource Coordinator / Dispatcher is responsible for routine planning, coordinating, controlling, and directing activities of operational resources Also responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following Other functions may be assigned

Coordinates service resources
Assigns team members to project
Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability
Inputs project location to system
Generates Work Order Documents, dispatches technicians, and notifies customers
Responsible for customer interaction/satisfaction
Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians
Coordinates operations interaction with the Parts Department and Acquisition, as necessary
Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators
Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests
Logs service start-up and service work requirements in job tracking system
Responsible for generating, interpreting, and printing various assigned reports
Flexibility to work overtime/weekends, as required


At least 1 to 3 years of relative experience
Working knowledge of office equipment and Microsoft Office products
Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred no required
Ability to read and comprehend instructions, short correspondence, and memos
Ability to write correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

This position works in a typical office environment

We are committed to helping you reach your professional, personal and financial goals We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations

If you share our passion for inspiring progressfor bringing about bold shifts in how people, economies and societies operatethen you belong with Ingersoll Rand Progress begins with you

Primary Location North America-United States-Pennsylvania

Work Locations Pittsburgh PA Business Ctr

400 Business Center Drive


Job Service

Schedule Full-time

Shift Day Job

Employee Status Regular

Job Type Experienced

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Ingersoll-Rand (India) Ltdarfix

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status