• Research Analyst Jobs in Philippines - 26175859

  • Portware L L C
  • Philippines

Job Description:

The Research Analyst is able to integrate Benchmark products and support or fix data integrity concerns from stakeholders, within a specified time and while adhering to workflows and best practices The position entails being independent, detail-oriented, technically inclined and having the ability to interface regularly with other teams It is highly required for one to have strong analytical, organizational and communication skills In addition, the successful candidate for this position must be flexible to adjust to the work schedule, as dictated upon by business requirements

Responsibilities

Attend internal department training
Performs responsibilities associated with the creation of products and content quality Ensures scope of any request is clear
Provides sufficient updates to stakeholders and meets target times
Handles and resolves client queries
Troubleshooting & Resolving issues/failures
Understands escalation protocols for extraordinary issues
Communicates gaps in guidelines and documentation
Completes client queries
Meets target productivity points and adheres to quality standards

Interacts with different internal teams
Interacts with benchmark data provider
Uses proprietary software to query data
Composes client communication and product documentation

Required Skills

Has an undergraduate degree with a focus on math, statistics or the equivalent
Has good interpersonal and communication skills
Strong command of English for both written and oral communication
Strong attention to detail, highly organized and ability to prioritize multiple tasks
Has strong numerical skills and is detail oriented
Has demonstrated an aptitude for business technology [Microsoft Office Tools, Outlook, FTP, etc]
Strong research and analytical skills
Highly organized and punctual with deadlines
Enthusiastic, driven and a strong sense of initiative
Ability to work under minimal supervision
Good knowledge of Excel; must be able to manipulate large spreadsheets
Amenable to work in different shifts

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 12th Aug 2020

Key Skills:

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