• Required SAP CRM Jobs in Hyderabad,India - 25700508

  • EAGateway Services India Pvt Ltd
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

SAP CRM + Social Services


  • Around 7- 10 years of experience in conceptualizing and configuration of SAP CRM system with of SAP social services integrated with SAP ECC/S4 HANA PSCD solution, case management, CTI, and customer interaction centre

  • Data migration using SAP or any third-party ETL tool and SAP CRM middleware experience is a must

  • Excellent client communication management and business blueprinting coordination experience

  • Experience of using HP-ALM tool (Preferable)

  • Hands-on experience of integration of customer call center with CRM customer interaction center with or without BCM

  • Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment

  • Should be team-oriented and be ready to contribute in a collaborative environment adapting in understanding customer challenges

  • Strong problem solving, analytical and communication skills both in verbal and writing

  • Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (eg SAP capability, Standard industry best practice) in order to produce an optimal business solution




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    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, IT Software : Software Products & Services
    Role : ITES Operations, Client Server
    Salary : As per Industry Standards
    Deadline : 19th Jul 2020

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