• Required SAP CRM Jobs in Hyderabad,India - 25629316

  • EAGateway Services India Pvt Ltd
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

SAP CRM + Social Services

  • Around 7- 10 years of experience in conceptualizing and configuration of SAP CRM system with of SAP social services integrated with SAP ECC/S4 HANA PSCD solution, case management, CTI, and customer interaction centre

  • Data migration using SAP or any third-party ETL tool and SAP CRM middleware experience is a must

  • Excellent client communication management and business blueprinting coordination experience

  • Experience of using HP-ALM tool (Preferable)

  • Hands-on experience of integration of customer call center with CRM customer interaction center with or without BCM

  • Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment

  • Should be team-oriented and be ready to contribute in a collaborative environment adapting in understanding customer challenges

  • Strong problem solving, analytical and communication skills both in verbal and writing

  • Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (eg SAP capability, Standard industry best practice) in order to produce an optimal business solution



    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, IT Software : Software Products & Services
    Role : ITES Operations, Client Server
    Salary : As per Industry Standards
    Deadline : 08th Jul 2020

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