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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Designation Relationship Executive

BANKING PROCESS

Key Responsibilities The following to be carried through remote digital media viz phone call, email, chat and video interactions

Client Outreach Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs

Relationship Management To develop and strengthen customer relationships through effective relationship management in accordance with the business goals

Revenue Targets Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products

Technical Skills Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support Proficient with systems related to Banking transactions and services

Controls Strictly adheres to internal control policies Ensure that the organizations activities are carried out in accordance with all regulatory, legal, and governmental regulations

 

Customer Service and Sales Up selling, cross-selling, providing regular market information and updates to the customers Extremely efficient servicing of requests to create a superior customer experience Act as the Single Point of Contact for customers Banking Requirements

Skills Required


  • Strong willingness to work in Relationship Management; Banking operations and products including investment products

  • Prior experience in Sales preferred but not necessary

  • Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department

  • Must be flexible and understanding in challenging and ever-changing environment
  • Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Sales/Business Development
    Role : Account Services, Client Servicing
    Salary : Rs 2.00 - 3.00 Lacs p.a.
    Deadline : 10th Jun 2020

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