• Regional Service Executive Jobs in Mumbai City

  • Flextronics
  • Mumbai City
  • Save Job
  • 4 - 4 Years
  • Posted : above 1 month

Job Description:

We are looking for someone who demonstrates

  • Intense collaboration

  • Passionate customer focus

  • Thoughtful, fast, disciplined execution

  • Tenacious commitment to continuous improvement

  • Relentless drive to win

Here is a glimpse of what you ll do

  • Administer, Support and Audit ASPs (Authorized Service Partner) in this region

Here is some of what you ll need (required)

  • Technical Qualification (Min Diploma in Electronics / comm)

  • Minimum 4 years of experience in handling Mobile Service / IT hardware L3, L4

  • Experience in handling/Managing Service centers

  • Core job role is to audit ASP service centers Ability to probe, collect data as per the requirement

  • Do process audits at the service centers for end to end call/parts/billing process for compliance and identify the gaps to report

  • Interest and learn the CRM process for multiple brands to ensure audit effectiveness

  • Should be well versed with service delivery process understanding in the domain he/she is currently handling

  • Process oriented have a knowledge on managing call process, parts handling and billing process at the service centers

  • Candidate should be willing to travel PAN India either on planned or short notice period on business needs

  • Multilingual is important English & Hindi

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities Flex does not discriminate in employment opportunities or practices on the basis of age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process Please advise us of any accommodations you request in order to express interest in a position by e-mailing accesibilityflextronicscom Please state your request for assistance in your message Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address Flex will contact you if it is determined that your background is a match to the required skills required for this position Thank you for considering a career with Flex

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Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 20th Feb 2020

Key Skills:

Company Profile:


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