• Australia
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

The Delivery (Recruitment) Manager is responsible for the overall management of an assigned group/customer for a specific outsourcing engagement within Recruitment Process Outsourcing (RPO) group This role drives strategic planning and leadership and has on-going interaction and communication with key customer stakeholders The Delivery Manager role also provides tactical leadership, management and mentorship for the client partnership and the entire staff across the program This role works closely with the other management staff to ensure extreme service and customer satisfaction

Your Role and Responsibilities

Recruitment Delivery Manager

Responsibilities Responsible for developing and implementing the implementation project work plan including pre-planning items including but not limited to scope definition; overall strategy; resource plans; financial plans; risk plans; quality plans; timelines; communication plans; launch objectives; tasks lists; project phases; meeting rhythm (if working with new clients)
Accountability for designing and/or delivering to customer SLAs, monthly and quarterly business metrics
Consulting with clients in identifying system/process enhancements necessary to better align the solution with their business goals, including prioritizing those enhancements needed to meet project deadlines and budgets
Reviewing risk and quality plans to ensure necessary mitigation and continuous improvement plans are identified and implemented
Building deep relationships with our customers and continuing to integrate our services when their needs change and value can be added
Accountable for the management of designated Program Staff and Program Leadership
Accountable for building and maintaining a high performing, experienced team focused on customers deliverables (low turnover)
Responsible for mentoring, coaching and developing team, recognizing strengths and weaknesses, and developing our future leaders
Ensuring the customers solution and recruitment process as designed is executed consistently across multiple sites
Developing and disseminating program status reports for internal and external stakeholders including Monthly Delivery documentation for Executive team, weekly status reports, and post-mortem analyses (Quarterly Business Reviews)
Conduct daily, weekly huddles with Staff, cascading IBM and customer information as appropriate
Develop and maintain relationships with any or all of the above Human Resources Partners, Senior Human Resources personnel and Senior Delivery Managers, Recruitment Services Technology liaisons, Recruitment Resource Center Management

Required Professional and Technical Expertise
Required At least 7 years experience in Staffing, Recruiting, or Account Management in a corporate or professional services environment, preferably in Banking and Finance industry
At least 3 years experience managing recruitment teams in a matrix management environment
At least 2 years experience with Microsoft Office (Word, Excel, PowerPoint)
At least 1 years experience in Change management
High School Diploma / GED
25 PERCENT Travel Annually
Fluency in English

Preferred Professional and Technical Expertise

Preferred BA/BS degree
2 years experience managing a P&L

About Business Unit
IBMs Recruitment Process Outsourcing (RPO) manages global staffing Delivery and large recruitment campaigns for Fortune 500 companies

Your Life IBM
Work with one our finest clients and help deliver IBMs RPO solutions along-side a dynamic set of individuals

About IBM
At IBM, we strive to lead in the invention, development and manufacture of the industrys most advanced information technologies, including computer systems, software, storage systems and microelectronics We translate these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

IBM India Pvt Ltdarfix

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