Job Description:

Taking inbound calls with printer, router and antivirus issues from the customer Diagnosing the issue and recommending the best plan to the customer Selling technical support plan along with relevant software
Candidate Profile
1 or 2 years experience in Inbound/Outbound Technical Support in International BPO
Must know how to close their own calls
Good communication skills in English
Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad
Ability to handle customers issues and provide accurate resolution
Should be flexible working in night shifts
Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives
Immediate joining preferable
No Freshers are Welcome
Perks & Benefits
Fixed Salary on 1st of every month In Salary Account
24 leaves in a year+comp offs+Birthday leaves
Very Attractive Incentives
No Extension of Shift Timings
Friendly Working Environment
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Interview Timings
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
NOTE This is a direct company post We do not charge recruitment fees

Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 18th Apr 2020

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