• Quality Support Engineer , SAP HANA Database Jobs in Canada - 25064638

  • SAP Labs Pvt Ltd
  • Canada
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

City Vancouver, BC, CA

Company SAP

Requisition ID 235154
Work Area Software-Development Operations
Expected Travel 0 - 10 PERCENT
Career Status Professional
Employment Type Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

As the cloud company powered by SAP HANA, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better SAP empowers people and organizations to work together more efficiently and use business insight more effectively SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas Youll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, youll be able to get more out of your career Its no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer Now its your turn to take the next step and help make the world Run Simple


The SAP HANA team develops a platform that performs parallel in-memory processing of huge data sets to offer extremely fast real-time responses for analytic queries and excels in OLTP A full usage translytic database The platform also provides libraries for predictive, planning, text processing, spatial, and business analytics all on the same architecture An essential part of this team within HANA QA team is the development support team, which is responsible for supporting our external customer base by analyzing incidents and work closely with developers to ensure high quality of the SAP HANA database platform Are you passionate about supporting customers and stakeholders in close collaboration with HANA core database developers You love analyzing and solving technical challenges and improve quality of the HANA database platform Then we would like to see your application! To find out more about the SAP HANA in-memory database team, check out our video http//youtube/-9pKaVplBGo


As part of the Quality Assurance team, you deal with critical situations in which you conduct technical analysis and handle internal and external communication You provide the solution to our customers!

Focus topics include

SAP HANA Development Support
The Development Support team is distributed around the globe to ensure 24/7 customer service When analyzing customer concerns, you work closely with global development teams and acquire deep technical knowledge of the various HANA platform components
Your daily work requires the ability to adapt to a fast-paced environment and prioritize quickly

In your daily work you can expect to

Analyze complex problems reported by customers or SAP internal stakeholders in relation to core database engine and other areas of the SAP HANA platform
Align customer requirements in close collaboration with SAP HANA development
Provide reproducible scenarios of customer issues to developers
Analyze performance and scalability of the SAP HANA database
Perform tests to help to optimize operational processes and evaluate outcome of eg upgrades or parameter changes
Communicate issues to front office support or customer / LOBs
Continuously improve supportability features and documentation


Required skills

Very good analytical skills
Profound experience with general database architecture, or in memory solutions (HANA)
Good LINUX skills related to troubleshooting
Experience with debugging and analyzing complex problems
Very good knowledge of SQL
Basic knowledge of at least one of the following programming languages Pythn/shell-scripting

Basic or good knowledge of the SAP NetWeaver technology stack
Ability to work well and collaborate in global teams across different time-zones
Very good communication skills
Verbal and written working proficiency in English
Degree in computer science or related technical discipline

Preferred skills

Using C debuggers (like GDB) or profiling tools
Distribution strategies for data or tasks (data partitioning, workload partitioning)
Distributed file systems or cluster solutions
Good experience with network & storage systems
Knowledge of SAP applications (eg BW, ERP, S/4 HANA)
Knowledge in Git, Gerrit


Experience in general database troubleshooting, optimization or application optimization for database access
Work experience around quality engineering


Success is what you make it At SAP, we help you make it your own A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas CareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom)

Successful candidates might be required to undergo a background verification with an external vendor

Additional Locations

Job Segment Database, Quality Engineer, SAP, ERP, Technology, Engineering, Quality

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th May 2020

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