• PVT Bank | Phone Banking Officer CCE- Voice On Roll Job-Thane Jobs in Mumbai,India - 25075097

  • HY FLY CONSULTANCY

Job Description:

This is permanent job on roles of the Banking Industry with fixed salary + high incentives

Be part of fastest growing digital sales channel in financial services industry

 


  • Must be excellent communication skills Verbal & Written

  • Good listening skills and strong communication abilities

  • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

  • To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction

  • To identify and convert the opportunities for cross selling (banking product) on customers call

  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

  • Complete the logs specified by the process (End-of-day target)

  • Adherence to Information Security norms & quality process norms

  • To be aware of and comply with any updates about the process

  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance




  • Candidate Desire Profile 


  • Must be excellent communication skills Verbal & Written

  • Good listening skills and strong communication abilities

  • Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts

  • Age should be 20-26 years only 

  • Be Confident and willing to learn with a flair for knowledge Possess an upbeat, positive can-do attitude & works with integrity

  • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers, managers & customers

  • Team player Candidate must be able to work effectively with all levels of the organization




  • Salary Package 


  • Annual CTC of Rs175 to 250 Lac per annum plus performance based high Incentives

  • Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy)

  •  




  • If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8169642494 - Simran

     

    Or email your resume on with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge










    Mumbai

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Voice Process - Both BPO Type, Banking -General
    Salary : Rs 1.80 - 3.40 Lacs p.a.
    Deadline : 11th May 2020

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