• Pvt Bank Permanent Job-Captive Contact Center Executive Jobs in Mumbai,India - 25074888

  • HY FLY CONSULTANCY

Job Description:

Bank Payroll Customer Service Job - Salary 10k to 30k - Call 8080126356 - Kiran

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Hy Fly Consultancy

Free Placement / No Registration Charges

Opening For Phone Banking Officer

DepartmentPhone Banking - Voice

Qualification Graduate (no technical graduates)

Age Limit 30 yrs

Experience Fresher or Any Experience

Shift Timings

Girls Day Rotational Shift (8 am to 8 pm) 9 hrs shift only

Boys Rotational Shift (5 days Night Shift in a Month)

5 days working and 2 days off

Salary 12 K to 17 K + Incentives + PF + PT + ESIC

 

Hy Fly Consultancy

 

Free Placment / No Registration Charges


  • This position is with a Reputed MNC Company located in Andheri (It is not a BPO)

    Designation

    Customer Service Executives / Phone Banking Officer

    Shift timing

    1100 pm to 800 am (5 days working and 2 weekly offs)

    Responsibilities and duties

    Explore a range of products/packages (airfares/hotel deals/ gifts/ dining) from trusted online merchants to find exactly what the client is looking for
    Make reservations/purchases on clients behalf as per the companys guidelines 
    Help the client with after sales hassles like rescheduling/cancellation/refund for reservations/purchases made through our app 
    Exhibit high level of motivation while being organized, reliable and detail oriented while chatting with the clients 
    Ensure an amazing and hassle-free buying experience for our clients
    Delight and emotionally connect the clients while maintaining their privacy 
    Adhere to all SOPs set by the company to safeguard both, the clients privacy and company policies

    Required skill sets
    Communication Highly refined written/spoken communication and soft skills with exceptional phone, email, and chat etiquettes 
    Customer service Possess the ability to meet and exceed guests expectations and provide unparalleled delightful services within our scheme of business 
    Multi-tasking skills Ability to execute multiple tasks simultaneously without compromising the quality of output
    Organizational Excellent Peoples person and Organizational behavior skills are absolute requirements for someone in this position
    Problem solving Ability to troubleshoot client issues with merchants and communicate back to the clients in order to exceed the clients expectations

    Work in a vibrant workspace with cheerful co-workers 
    Be a part of various fun/learning activities and competitions that are frequently organized by our very creative in-house culture team 


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  • Financial (Insurance) Co Payroll -Customer Service Executive -Day Shift -Sal 25K

     

    Designation Relationship Manager / Sr Relationship Manager

    Industry Insurance

     

    Job Role

    Make calls on the leads received through Online Form Filling or Missed Calls or Toll Free SMS’s received from the interested buyers

    Understand the need of the customer & suggest an insurance policy over the phone - it may be a life insurance or health insurance or general insurance (vehicle)

    Follow up with respective departments to solve the customer query about the product and follow up with the customer on time to time basis untill the call is closed

    Achieve basic targets and earn incentives

    10 am to 7 pm & 11 am to 8 pm Job

     

     

    No Of days working Monday to Friday + Saturday Half Day / Sunday fix off

     

    Desired Profile & Key Skills Required

    Graduate Pass, Post Graduate Appeared or Pass, Fresher, Experience in BPO - Outbound, grammatically correct English - written & oral, Basic computer skills, Typing speed of atleast 20 wpm, basic knowledge about Customer Service & Telesales

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    8169642494 - Simran

     

    Or email your resume on with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge










    Mumbai

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Voice Process - Both BPO Type, Banking -General
    Salary : Rs 1.80 - 3.40 Lacs p.a.
    Deadline : 11th May 2020

    Key Skills:

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