• PVKL Tech Services - Key Account Manager Jobs in Mumbai,India - 23828357

  • Provakil

Job Description:

Responsibilities

- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

- You will retain corporate customers by delivering excellent customer service

- You will identify weak accounts, address concerns of corporate customers, identify champions & ground staff within the customer organisation, align them in using our platform, and finally - strengthen our relationship with them

- You will also work on identifying up-selling opportunities & on implementing and managing a system for individual user - accounts to maintain customer satisfaction

Requirements

- You need to have a superior product understanding, ability to listen, persist in difficult/dead customer conversations, identify customer issues, collaborate with the tech team in addressing key customer concerns and should have no qualms in travelling on-site to customer offices

- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization

- Experience delivering client-focused solutions to customer needs

- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 15th Apr 2020

Key Skills:

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