• Projects Telecommunications Infrastructure Engineer Jobs in Germany - 25077822

  • Vectrus
  • Germany

Job Description:

POSITION SUMMARY
The Telecommunications Engineer will be responsible for maintaining, analyzing, troubleshooting, repairing and supporting all networked Audio Visual (AV), Voice and Video over IP (VVoIP), Voice over IP (VoIP) and Video Teleconferencing (VTC) services to include hardware, software, network, and scheduling components necessary to deliver real-time voice and video communications Configure devices in accordance with security policies Monitor capacity and utilization Provide trending and capacity planning services to analyze and plan for efficient utilization and management of the networked services Troubleshoot and correct all detected or reported network faults or outages Program switching fabric to enable control panel functionality IAW current architectures Manage an enterprise VVoIP and VTC dial-plan Provide AV programming and engineering Perform local touch labor installing, removing, or replacing VoIP and Voice over Secure IP (VoSIP) end user devices Troubleshoot end user devices to determine reason for outage and return to service Perform account management functions Ensure that trouble ticket items are investigated and resolved and that necessary equipment repairs are performed and documented Work with vendors, clients, carriers and technical staff on unified capabilities implementation, optimization and ongoing management Other duties as assigned
Provide assistance via remote access, phone, or in person Candidates need excellent problem-solving and customer service skills, as well as extensive experience with network hardware, software applications, operating systems and network connectivity They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources
MAJOR JOB ACTIVITIES

The successful candidate must be able to communicate clearly and succinctly both written and orally, have strong leadership skills, and present products and ideas in a business-like manner The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts The candidate must be experienced in interfacing with both client managers and system users

Provide senior level AV, VTC, VVoIP engineering support to O&M engineering projects Support AV, VVoIP, VTC engineering activities that span across multiple technologies and platforms Perform engineering functions found in the service design domain and provide escalated support to incident management Support engineering efforts to design, build, test, integrate, transition, implement, document, and train when transitioned to IT Operations Management

Additionally, the Telecommunications Engineer will provide remote support and/or travel to customer sites as required

Qualifications

MINIMUM QUALIFICATIONS Education/Certifications One year related experience may be substituted for one year of education, if degree is required

Currently hold an adjudicated Top Secret/SCI Clearance and be able to maintain

BA/BS 3 years recent specialized or AA/AS 5 years recent specialized or a major cert 7 years recent specialized or 9 years of recent specialized experience

CompTIA Security (IAT Level II or greater)

Expert experience working with and supporting Cisco Routers and Switches in a complex enterprise environment

Expert experience with Cisco Unified Communications Manager

TESA eligibility

Experience

These Qualifications Would be Nice to Have

Crestron/AMX certification

ITIL v3 Foundation

CTS (Certified Technology Specialist)

CCNA Video

ThinkLogical

Cisco Certified Network Professional (CCNP)

Automation using Microsoft PowerShell, VBScript, or batch files

Adaptable to changing circumstances and operational needs

Understanding of Department of Defense Military standards

Experience with DoD IT security requirements

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 11th May 2020

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