• Project Manager Jobs in United States Of America - 25696695

  • Lithium
  • United States Of America, Usa
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  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

Project Manager

Austin, TX



As a Project Manager at Khoros, you will be responsible for the successful delivery of our customers projects Do you enjoy working with customers to bring their vision to life Are you organized, articulate, and detailed oriented Do you have the hard skills necessary to drive a project schedule and soft skills necessary to satisfy the customer while doing it If so, then weve got the dream job for you! We are seeking an individual who possesses a unique mix of strong project management experience, social understanding, and technical knowledge to join our growing team You will be responsible for launching new customer communities, new social care solutions, and technical delivery of projects customers dream up

Responsibilities

Complete projects on time and on budget while delighting our customers
Manage a number of parallel software deployment projects for our customers
Coordinate and manage internal and external resources, both technical (consultants, production operations) and non-technical (best practice experts, user interface consultants, designers)
Work with customers on the definition and execution of their overall project plans
Manages the client relationship and set customer expectations during project implementations
Identify account expansion opportunities and support Sales to close them
Follow Khoros Project Implementation Methodology and PMO Guidance
Document functional and technical specifications of the proposed solution
Creates Statements of Work for projects and change requests as needed
Contribute to constant improvement of Khoros project management practices
Coordinates training and mentorship for the customers staff

Requirements

Bachelors degree from an accredited university
4 years of hands-on project management experience at a software product company or consulting firm, with at least 3 years managing projects in consumer facing web applications (web sites, social interaction sites, support sites, etc)
Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
Experience managing multiple parallel projects (with team size of 5 members) in a software development and/or project management environment where the customer is an external buyer (no internal IT projects)
Experience scoping and estimating project efforts
Demonstration of use and understanding of project control KPIs
Excellent problem solving skills
Experience within the social media technology landscape
Strong flair for technology and technology solutions
Willingness to travel (10 PERCENT to 20 PERCENT )
Mastery of the English language (written and spoken)

Nice to have

Experience with Clarizen, SmartSheet, Salesforce, Google Apps
Experience with SAAS-based social customer experience platforms
Moderation and/or Management of online communities
Additional languages
Big Plus Certified Agile Scrum Master OR PMP certification

At Khoros, we encourage our employees to be real In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 19th Jul 2020

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