• United States Of America, Usa

Job Description:


Program Manager - Regional Supply Chain



United States

Job Description

Would you jump at the chance to run your own business, but with the support network of a global company behind you Have you been waiting for a chance to apply your experience managing an organization using innovative solutions and put your ideas on how to grow a business to the test If you are craving the ability to be the catalyst of change through leadership, come join the leadership team at QuEST!

Who is QuESTOur goal is to become the most recognized and trusted global engineering partner for our customersFortune 500 companies in the Aerospace, Medical Devices, Oil & Gas, Power, and Transportation industries We know we can find solutions to their most important technical and business challenges they encounter We arent consultants We help them make their products the most competitive in the world and thats how weve grown to over 11,000 problem solvers from 50 centers around the world We aspire to be a 100-year company, which doesnt mean staid and boring, but rather, we evolve and adapt to create the frontier of the engineering services industry The TeamThe QuEST leadership team is the embodiment of QuESTs four core values Accountability, Change Championship, Teamwork, and Customer Focus They are devoted to creating new ideas to grow our business with our strategic partners, fostering professional development for all our employees, promoting an engaging environment for the workforce and providing our customers with superior service Each member of the leadership team is given the reins to develop their own strategies for their organization, but the entire leadership team is always available for support when needed You as an individual shape your own organization but as a team you will be part of the changes that will drive the evolution of the company The RoleThe successful candidate is expected to lead a program of Delivery Assurance Field Representatives and Supplier Delivery Engineers providing boots on the ground supply chain services to a major aerospace OEM As the leader of the organization you will need to develop and meet certain metric goals including revenue generation, margin, and additional internal financial metrics To meet these goals you will be required to develop and leverage customer contacts to identify new business opportunities and strategically grow and add new business You will need to interface with customers directly and frequently to maintain those relationships and address any issues or concerns that may arise You will also be responsible for ensuring the team is staffed appropriately for ongoing customer support, including hiring and staffing plans as well as on boarding and professional development of your employees To ensure proper and timely execution of work and milestone completion you will oversee all project management and may be called upon to manage certain projects yourself Above all else you will need to establish an organizational culture of accountability, change championship, team work and customer focus and maintain employee satisfaction through engagement activities Our CultureWe just crossed the 21-year mark, and despite remarkable growth, we have maintained a culture of empowerment at all levelswhat we call intrapreneurial You will be part of the decision making to drive continuous improvements so we can stay happy and healthy as a business in a challenging industry Not everyone is a great fit We will throw you into the deep end (with lots of support), but if you want to swim, you have much opportunity Were not a place where laziness, ego, or rigid thinking fit in, and thats intentional You can do more at this company than you can in twice the time anywhere else We accelerate success; you control the throttle and hold the yoke Job Functions The individual will need to act as a focal point for all business, operational and personnel issues to ensure business runs smoothly
You must have the ability to generate and maintain the confidence of current and new customers This role will involve a majority of customer facing activity
The individual will interface directly with the customers Supply Chain, Engineering and Operational personnel to understand their technical needs and translate into daily deliverables for the team to execute
You will need to guide direct employees regularly to mitigate customer and employee issues
You will need to define and monitor Key Result Areas for employees to provide goals and targets for each individual or team through the fiscal year
You must establish and monitor training schedules and coach employees to meet and exceed their own individual and company goals
You will be required to create plans to ramp up headcount, provide financial forecasting and project additional infrastructure requirements
You will be required to manage a number of key metrics such as revenue, contribution margin, headcount, etc to ensure success of the organization
You must oversee all project management activities including Quotation and SOW reviews, project set-up within our integrated project management system, project budget analysis, and project closure
In some cases, you will be responsible for the direct management of projects to ensure project and quality compliance as well as customer satisfaction

QualificationsWere excited to talk to you if Bachelors degree or equivalent experience within Business, Supply Chain or Manufacturing
8-15 total years of experience with 3-5 years supervisory experience in Supply Chain or Operational leadership
Experience in a customer facing/customer service role required
Demonstrated success in engaging employees and establishing successful organizational culture
Proven success in implementing strategies that improve business operations
Strong knowledge of manufacturing and quality systems, able to understand customers quality, manufacturing and supply chain needs and work with technical leadership to develop robust technical solutions
Proficiency with MS Office suite
Work well across borders and in a team oriented environment
Like to work in a fast paced, creative environment without a lot of management oversight, and are independent and forward facing
Enjoy people and dynamic teams with diverse experiences We have fun together!
Due to the nature of the work, all candidates must be a US Citizen

Location Windsor, CT
Travel Up to 50 PERCENT , candidate must be willing to travel out of state
Compensation type Salary Exempt
Reports to Center Manager
Contact TAT_NAquest-globalcom

Education Type

Bachelor Non-Technical

Job Type

Full Time-Regular

Experience Level

Mid Level

Total Years of Exp


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

QuEST Global Engineering Pvt Ltdarfix

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