• Program Manager , Jobs in United States Of America - 25065776

  • SAP Labs Pvt Ltd
  • United States Of America, Usa

Job Description:

Program Manager, SAP Retail Industry Job

City Palo Alto, CA, US, 94020

Company SAP

Requisition ID 229686
Work Area Consulting and Professional Services
Expected Travel 0 - 100 PERCENT
Career Status Professional
Employment Type Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

**This position can be located anywhere in the US**


With industry expertise that touches more than 70 PERCENT of the worlds business processes, SAP is uniquely positioned to lead our customers in their digital transformation journey Digital business is built on new computing infrastructure S/4 HANA as the core, plus the pillars of mobile, cloud, Big Data and analytics accelerated by SAP Leonardo, the Internet of Things (IoT), advances in Machine Learning, and innovations like Blockchain DBS Delivery leaders must know Fast Growth and Next Gen technology, be able to articulate E2E benefits to our SAP customers, have full command of SAPs new Delivery methodologies and business approach, and continually lead with a diversity and inclusion mindset as SAP attracts and develops digital talent for the future

The Retail Program Manager is responsible for supporting our customers transformation strategy through the management of cloud, on-premise or hybrid implementation initiatives Most projects will utilize Agile and rapid prototyping methodologies The Retail Program Manager has the qualifications and business acumen to manage large scale, high risk, strategic SAP Retail projects that span organizational boundaries including multiple business units and service partners/vendors They provide leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria The Retail Program Manager also ensures adherence to program management methodology practices, provides project manager mentoring, performs Program Management Reviews and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development

The Retail Program Manager assists during the Bid Phase of the customer engagement by providing input into the proposal especially in the area of delivery model (eg SAP Activate and Agile Delivery methodology and best business practices), project structure, organization, scoping, estimation and risk assessment

The Retail Program Manager has ability to manage complex projects or programs that require coordination of work between various parties such as third party sub-contractors, SAP Custom Development, SAP Global Delivery, SAP Active Global Support


Opportunity Management

Ensure that the delivery model proposed by the solutioning center will correctly support the defined project objectives and requirements
Ensure that the scope and estimate of the engagement is correctly captured in the SOW
Developing and managing contracts that clearly articulate engagement scope, obligations, and commercial constructs It also includes analyzing and executing on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy and communicating project goals at a strategic level as well as actively identifying and developing business opportunities
Determine required resources for the project
Assess, document and communicate risk for the engagement
Position SAP delivery methodology Activate, Agile, Best Business Practices and Model Company correctly with the customer and project team


Conduct the project planning activities and manage the execution of large scale, high risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing)
Manage expectations on the development of solid program plans, with milestones and clear deliverables (in IT and business terms), and furthermore, proper program governance is in place to enable quick execution on the plans, handling risks, issues and objections
Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer
Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables
Manage and communicate a clear vision of the projects objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members
Ensure proper use of methodology, tools and procedures
Ensures proper governance is in place to best meet project objectives
Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value
Evaluates strategic options and alternatives for delivering or offering services in a more efficient or cost effective manner
Builds customer relationships with the clear expectation to deliver follow-on business or identify opportunities within an account Deals with difficult issues at the customer and finds win-win solutions for both Customer and SAP
Proactively manage all contract terms, including changes in work scope, timeline, and obligations and ensure appropriate planning measures are taken with internal and external stakeholders to formalize and administer contract changes
Manage the financial aspects of the project budgeting and estimate to actual variance
Analyze risk, establish contingency plans ad identify trigger events and responsibilities for initiating mitigating action
Communicate and/or escalate project issues early to account management and delivery management
Determine what constitutes successful closure for all parties Gain acceptance and sign-off by all parties when closure is attained
Plan and execute formal Quality Gate process following the Q-Gate approach in ASAP methodology
Proactively manage project stakeholder satisfaction to position and secure customer reference and success story
Proven ability to manage fixed price projects
Proven ability to manage S/4 projects
Deep implementation experience utilizing Agile and SCRUM methodologies

Coaching and Mentoring

Organize Agile workshops and ensure team is trained to execute their roles
Perform Project Management Reviews and mentor project managers on project management methodology, standards and processes
Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members work; provide performance input to project team members functional management
Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 11th May 2020

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