• Professional Services Sales Specialist SLED West Jobs in United States Of America - 25080004

  • Cisco Systems Inc.
  • United States Of America, Usa

Job Description:

Cross-functionally align with the following organizations
Product Sales Teams and Service Sales to ensure alignment and consistency in go-to-market strategy presenting ONE CISCO to customers;
Services Delivery provide visibility to opportunities and pipeline with sufficient detail to allow an assessment of needed skill to ensure proper capacity planning of resources, scoping of customer requirements and deliverables, and inclusion of subject matter experts (technical, delivery) in sales cycle as required;
Business Unit Organizations to ensure awareness of the enablement tools and methodology and provide feedback as to ongoing market requirement evolution
Marketing to provide feedback between customer requirements and current offering to allow for early recognition of changing business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings
Prepare Professional Services opportunities for customer presentation and approval
Gather and refine customer requirements and document them in initial scope which the Professional Services Solution and Proposal team will use to build the solution and generate the customer proposal, and align internal team on the solution strategy
Lead cross functional teams to architect a solution to meet the customers specific requirement to validate solution feasibility during the qualify stage
Understand, and architect the solutions milestones and deliverables to provide to the Professional Services Solution and Proposal team
Create and present ROI for customers investment, as appropriate
Prepare calculations and estimate financial impact of the Professional Services opportunities to Cisco, and partners for deal approval
Develop sales documents that establish Cisco commitments and maintain customer expectations
Provide knowledge transfer to Professional Services Solution and Proposal Team to make solutions scalable and repeatable
Assist in managing iterations of customer expectation through the negotiation process leveraging the Professional Services Solution and Proposal team
Build influential relationships with key stakeholders internally and externally
Participate in business plan interlock as needed
Attend and present at external & internal meetings as necessary

Required Competencies

Consultative Approach Strategic ability to invest time and energy into top accounts to further enhance or establish Ciscos trusted advisor status with customers through thoroughly understanding the customer environment, estate and where we can demonstrate value and impact in new areas of the business Ability to create net new opportunities and mindshare with client
Critical Thinking Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences
Customer Focus Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
Time & Productivity Management Applying personal organizational strategies and processes to prioritize and efficiently manage a high volume of work activities
High Impact Communication Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others thoughts and actions
Building Influential Relationships Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships
Negotiation Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal

Who Youll Work With

Cisco has four focused architectures for creating strong global solution foundations for our clients Data Center, Security, Collaboration and Next Generation Networks To drive breakaway growth strategies within Professional Services Sales for the US Public Sector SLED segment to drive your specific domain architectural solutions This role of Specialist Services Sales (SSPS)position and sell professional services for technologies within the Data Center architecture

The Professional Services Sales Team, in close partnership with our Integrated Sales teams, Product Sales Specialists (PSS) and Business Transformation teams, provides specific technology, solution, or architecture expertise advancing services bookings for Cisco in accounts in an assigned geography or segment Professional Services Sales Specialist provide proactive consultative sales expertise primarily in prospecting, and qualifying solutions, that change business outcomes for our customers while helping position specific architectural Cisco services thought leadership We drive the solution sales process by documenting service and initial solution scope to ensure customer satisfaction and prevent customer expectation gaps during the delivery cycle We also provide feedback for continuous improvement of the services portfolio to ensure customer, channel partner, and system integrator satisfaction with the Cisco services portfolio while driving continued year over year bookings growth Approximately 60 PERCENT or more of our teams time is customer facing

Who You Are

Minimum Qualifications

5-10 years combined Sales/Management in Technology Solutions and Professional Services, industry and technology experience
BA/BS degree or equivalent, MBA desired - 5 years of experience in the technology sales/marketing and/or delivery management and/or operations/management
Must be able to travel as much as 50 PERCENT

Desired Skills

Excellent communication and presentation skills, experience working with cross-functional teams
A high degree of creative ability and curiosity, analytical thinking, and general business acumen
Must be able to operate in a fast paced, high stress environment and handle ambiguity
Consultative selling background
Multi-lingual ability and managed services experience a plus

Why Cisco

We connect everything people, processes, data, and things We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals And we do it in style with unique personalities who arent afraid to change the way the world works, lives, plays and learns We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars We celebrate the creativity and diversity that fuels our innovation We are dreamers and we are doers We Are Cisco

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : Sales/Business Development
Role : Corporate Sales
Salary : As per Industry Standards
Deadline : 11th May 2020

Key Skills:

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