• Professional Services Consultant Jobs in Bangalore,India - 25311276

  • ASPECT SOFTWARE
  • Save Job
  • 6 - 9 Years
  • Posted : above 1 month

Job Description:

Aspect employs a team of passionate individuals who are changing the face of customer engagement Over our 40-year history we have empowered employees by creating an inspired community that values customer obsession, unlocked communications and relentless innovation Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence



GENERAL SCOPE & SUMMARY
Consultants are responsible for delivery of detailed software solutions through consulting project activities under the direction of a Project Manager Technical responsibilities include implementation, testing, client training, and final solution deployment Consultant performance is typically evaluated based on utilization (billable hours) and successful completion of projects per agreed scope and budget Consultants are expected to actively identify additional product/services opportunities in the customers organizations while helping customers realize the most potential from their Aspect solutions

PRIMARY ROLE & RESPONSIBILITIES
Implement Projects based on functional specifications or Statements of Work
Effectively work in a team environment receiving direction from Project and direct management
Highlight issues or risks proactively surrounding the project timelines or delivery
Delivery quality work that meets the customers expectations
Mentor other consultants on active engagements
Ability to perform reporting customizations for multiple Aspect product lines and advanced subjects
Ability to communicate complex information to all levels of the organization
Strong customer service and teamwork skills
Ability to use professional concepts to solve a wide range of difficult problems in imaginative and practical ways
Ability to work independently to determine and develop approaches to solutions that contribute to the development of the organizations goals and objectives

Qualifications

SPECIALIZED KNOWLEDGE & SKILLS

In depth knowledge of SQL Server applications, including SQL Query Development (including table, stored procedure, view design), Microsoft Business Intelligence (SSIS, SSAS, SSRS)
Familiarity with crystal reports/BOXI/SQL Server reports required
Must have Advanced Support Troubleshooting skills as well as a being motivated to learn new skills required
Prefer experience with Aspect products such as WFM, APM, UIP, as well as WFM web services
Prefer experience with Web services and/or UI development
Experience with any of the following would be preferred Microstrategy, CallMiner, Microsoft Power BI , HTML5, JavaScript, Java, C#, C , Visual Basic or other scripting tools

JOB REQUIREMENTS
Minimum 6 years of experience with background in analytics
Excellent communication skills in US English
Role requires working North American Eastern Time Zone hours
Preference for candidates working from Aspect offices in Bangalore
Bachelors degree in Computer Science, Mathematics, Analytics, or related discipline

Aspect is an equal opportunity/affirmative action employer with a strong commitment to diversity In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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