• Production Systems Engineer Jobs in United States Of America

  • Symantec Software Solutions Pvt Ltd
  • United States Of America, Usa

Job Description:

About Symantec The mission of Symantecs Consumer Digital Safety Segment is to protect our customers information, identities, devices, homes, and families with Norton and LifeLock technology solutions Every day we protect more than 50 million consumers and small businesses in over 60 countries around the globe Nortons broad array of industry-leading, award-winning technologies include device protection for PC, Mac and mobile (iOS and Android), secure backup, password management, and parental controls Norton recently developed a new set of innovative technologies to protect internet connected devices and families in the home (IoT) Norton and LifeLock have also joined forces to provide the broadest set of digital safety solutions by leveraging LifeLocks comprehensive Identity Protection Services

About the Role The candidate will be joining a global, fast-paced environment, where cross-functional teamwork, high standards, and precise execution will be critical to their success He/She will interact with a variety of teams such as Product Management, Product Development, Quality Assurance, Operations, Business Intelligence, and others, and will serve as primary support in all aspects our data warehousing and Analytics environments The ideal candidate will be self-motivated, process-oriented, persistent, persuasive, willing to learn new systems/technologies and have both product development and production support background, in addition to strong written and verbal communication skills The candidate will support operational and technical processes including documenting such processes They will participate in identification and resolution of data quality issues as well designing and implementing controls for new data quality processes

Responsibilities Support the processing activities within given SLAs, ensuring stability and continuity of operations and adherence to all Sarbanes Oxley IT controls;
Ability to work competently under stressful conditions, which may arise periodically in the environment
Production support experience generating metrics; from definition to data collection through data analysis
Responsible for monitoring server load and usage and have a strong understanding of what critical data needs to be available for business use
Responsible for maintaining a compliant Informatica environment by applying hotfixes or software upgrades in a timely manner
General understanding in Analyzing and Data Profiling
Work with development teams at the appropriate stages in application development to ensure any new systems or projects meet the Production standards
Develop and enhance new or existing data models to align with agile project needs based on capacity
Update knowledge repositories, ensure information regarding any support related activities or issues are available and easily accessible
Support daily, weekly, and monthly production workflows deliver goals and objectives;
Communicate effectively with key customers and Management when schedule adjustments and delays occur;
Perform impact analysis on capacity and schedules relating to changing volumes and new projects in order to support efficient and timely delivery of all business needs;
Perform first-level troubleshooting & coordinate resolution of production issues with Manager;
Provide recommendations and guidance for performance tuning and optimization of our supporting systems;
Perform or participate in periodic reviews, audits and updates to the hosting standards, process controls and technologies;
Experience in a Data Warehouse 24x7 support environment with exposure to database and ETL technologies Ability to work extended hours as work situations dictate and act as escalation point for issues
Create and maintain documentation related to the production environment for new projects and ongoing issues;
Support month-end close activities; and be involved in other ad hoc projects as assigned


Strong analytical skills, results-oriented and effectiveness in quick problem solving;
Excellent English communication skills;
Ability to effectively create clear documentation;
Ideal candidate should be able to provide guidance to non-technical users and ask questions that accurately and efficiently determine the customers need;
Good background and strong understanding of Oracle, Jira, Shell/Perl scripting, Azure, SQLDW, AWS, Teradata, and the UNIX operating system
Strong experience in Informatica;
Understands both code and infrastructure, MPP architecture
Ability to handle highly sensitive, confidential and non-routine information Demonstrates high degree of integrity and confidentiality
Self-starter with excellent anticipation skills; problem solving; follow up
Demonstrated dependability and sense of urgency about getting results
Must be able to deliver a variety of time-sensitive tasks
Must have excellent judgment; independent thinker and resourceful
Strong team player with a positive attitude and willingness to learn and grow
Understanding of Software Process Models like Agile, Waterfall etc
This role may require weekend & off-hour support of production activities based on an on-call schedule
BS 3 years or MS 1 years in data warehousing and ETL design, implementation and maintenance

Symantec is proud to be an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law Symantec strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds

We also consider for employment qualified individuals with arrest and conviction records In addition, Symantec will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant Learn more about pay transparency

EEO is the law Applicants and employees of Symantec Corporation are protected under Federal law from discrimination See the EEO poster and supplement

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Symantec Software Solutions Pvt Ltdarfix

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