• Production Support Specialist Jobs in Pune,India

  • THE DIGITAL GROUP

Job Description:

Production Support Specialist Role Production Support Specialist
Location Pune, Hinjewadi Phase-1
Work Time 1230 pm to 930 pm

Skills Stack Product Support Technical ASPNET, MVC Debugging

Domain Expertise Preferable trademarks, legal compliance application Product Support

Tool Exposure TFS, JIRA, Git, IIS

Skill and Responsibility Details
Excellent analytical and problem solving skills
Should be able to debug the issue for 1st level analysis
Providing a high level of service to customers and adhering to strict SLAs
Basic knowledge of Oracle Database 10g (data manipulation language, installation, backup, recovery)
Previous experience dealing with support cases or requests via e-mail, telephone or remote session (WebEx, GoToAssist, GoToMeeting etc)
Ability to work both independently and part of team
Ability to escalate problem in time
Understanding of software development cycle, Agile (TFS,JIRA ticking system)
Excellent Written And Spoken English (Must Have Working Experience With Any Of - USA, UK, European Clients)
Flexibility - may require occasional evening and weekend work
Understanding of change and release Management

Qualifications BE,BTech,BCS,CDAC,MCS

Locations Hinjewadi Phase 1

Job Status Open

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
THE DIGITAL GROUParfix

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