• United States Of America, Usa
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Location Edison, NJ, US

Company Larsen & Toubro Infotech Ltd

Should be > Provide technical assistance and support 24x7 for incoming queries and issues related to IT systems > have strong database skills > know Unix > know ServiceNow or any ticketing tool > know Incident and Problem Management > be proactive and interact with clients whenever there are issues > respond to queries either in person or over the phone > be able to deal with escalations > have very good communication skills > understand how teams work and coordinate for issues > be able to run conference bridge when there is an outage > prioritize tickets based on established guidelines for technical support teams to analyze and resolve > provide metrics and reporting on incidents > analyze requirements for automating the monitoring tasks for all applications in scope using Client selected tool
Nearest Major Market New Jersey
Job Segment Engineer, Database, Unix, Application Engineering, Technical Support, Engineering, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 01st Feb 2020

Key Skills:

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