• Production Support Analyst Jobs in United States Of America - 23778108

  • ACI WORLDWIDE INC.
  • United States Of America, Usa
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Production Support Analyst - ( 19001972 )

Description

Join Us as We Make Possibilities Happen

Every action we take as 1ACI redefines whats possible As Innovators, we Envision possibilities As Developers, we Build possibilities As Leaders, we Empower possibilities

At ACI, were not just driving payments at the speed of change

Were Making Possibilities Happen

Our people are the core of our business Our 1ACI team represents a globally diverse, passionate and dedicated group of thousands of individuals around the world who share a common commitment to making our customers successful by driving the future of payments As a Production Support Analyst in New York, you can help make possibilities happen

Summary

Ensures new and existing ACI customers receive a first class delivery service in accordance with customer expectations and contractual agreements Viewed by customers as a consultant Isolates or fixes problems in malfunctioning equipment or software Servers as an SME and works closely with Project Managers and Sales team to implement solutions while providing clarification on requirements May be involved in customer installation and training Provides support to customer/users where the product is highly technical or sophisticated in nature

Responsibilities

Responsible for the Implementation and deployment of code and artifacts in multiple environments across two platforms
Perform code deployments and automation
Works in waterfall and agile environment
Participates in production implementation
Provides Operation support in level two capacity
Solves technical and complex problems
Has advanced technical knowledge and understanding of product set and business knowledge
Perform other duties as assigned
Understand and Adhere to all Corporate Policies to include but not limited to ACI Code of Ethics and Global Information Security

Qualifications

Minimum Requirements

IT experience
Experience with operations and productions support
Previous involvement with automation Jenkins, AWS and Octopus
Knowledge in MS IIS, Linux Unix MS SQL
Bachelors degree in Computer Science or equivalent production support/implementation experience
3 5 years support/implementation experience

Preferred Skills

Knowledge in Windows, IIS, Linux, Unix, SQL, batch scripting, powershell

Benefits In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment

Are you ready to help us transform the world of electronic payments To learn more about ACI Worldwide, visit our web site at wwwaciworldwidecom

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 07th Apr 2020

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