• Product Manager - Supply Chain Vertical - eCommerce Jobs in Mumbai,India

  • Silverpeople

Job Description:

Silverpeople, Asias leading boutique executive search firm, is connecting people and organizations to find their mutual fit We are looking for a Product Manager for Supply Chain vertical of a flagship digital commerce venture of an Indian multinational conglomerate, having a unique omni-channel marketplace model It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury

KEY OBJECTIVE OF THE JOB

- To ideate, build, oversee and manage products in the area of supply chain on daily basis through data insights, customer studies, competitive comparisons & bench marking, stakeholder interviews and closely work with tech team to build product strategy

MAJOR DELIVERABLES

- Oversee and manage the product on daily basis

- Collaborate with Logistics, Operations, and Customer Service teams to build products in the area of supply chain

- Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and build reports accordingly

- Ensure the integrity of inventory accuracy

- Stay informed of advances in supply chain technology and approaches and apply within the organization to improve supply chain products

- Perform analysis of market and technology opportunity, strategic competitive analysis for managing organisations supply chain strategy

- Supply chain, warehouse management software and integrations understanding and experience

- Continuously tracking and monitoring consumers, customers and competition and preparing insights & benchmark reports on the same

- Collaborate with usability and technology team to develop a deep understanding of customers, identify gaps in core product functionality and help build right set of features and track adoption for same

- Rigorously monitor key performance metrics and coordinate with various teams to take corrective actions if needed

- Gather detailed functional requirements and create product requirement (PRDs) and other documents to support rapid development and effectively manage trade-offs between costs / schedules versus customer benefits

- Ensure PRDs, flow diagrams and wire frames are properly translated to live site and drive problem resolution once new features have gone live

- Engage in defining a strategic creative direction for product and marketing communication

- Provide analytics based insights to help marketing team optimize marketing spends

- Champion customer satisfaction by working with customer support team, oversee customer grievance resolution and trouble shoot in case of escalations

- Work with various support teams (technology, design, marketing, contracting) to manage operational issues such as fulfillment, external partner relationships, legal and other compliance and customer conversions

Essential Attributes

- Strong e-commerce supply chain domain knowledge

- Previous experience in designing and building supply chain products

- Knowledge of integrations and middleware products

- Tier 1 MBA (Preferred) with 3-4 years of experience in managing products in the area of supply chain

- Product Design & Development skills

- Strong process orientation

- Mobile first thinking

- Analytical skills

- Strong Communication

- Using Data to take decisions

Desirable Attributes

- Strategic capability

- Dealing with ambiguity

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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