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  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Description and Requirements BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success
Every BMC employee has the potential to have a tremendous impact on customer successand when customers thrive, we all do

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition

The candidate is expected to work on BMC products and should have strong product development experience and worked with products and solutions

Responsible for taking complete ownership of various components of a flagship BMC product, developed in Angularjs Along with feature development and research, he/she will also be responsible to tend to critical customer escalations and provide timely resolutions and/or hot fixes The candidate is also expected to provide technical help/expertise to field engineers, technicians, product support and customers who are diagnosing, troubleshooting, repairing and debugging complex systems and/or software

Primary responsibilities for role

Participates in module design with particular focus paid to the production of high quality, portable, maintainable and BMC standards compliant software; Provides design and requirement inputs to product architect in support of aforementioned goals
A team member who is passionate about quality and demonstrate creativity and innovation in enhancing the product, with excellent problem solving, debugging, analytical and communication skills
Understand real world deployment and usage scenarios from customers and product managers and translate them to product features that drive value of the product Work with other internal groups like QA and technical writers through the development cycle
Ability to quickly learn new languages and technologies as required for a successful project delivery
Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors
Critiques the initial problem analysis and ensures that all documentation necessary for problem resolution is available in a timely manner
Reviews and monitors the problem status data to ensure sufficient back up for the support team
Coaches junior support team members in handling difficult customer situations

Qualifications

Position Requirements
3-5 years of experience
Experience with object oriented development, experience writing commercial-grade software applications;
Strong knowledge of the following technologies Core Java ,Angularjs,D3js
Bachelors degree in computer science or related disciplines preferred
Good written and oral communication skills in English
Experience working in an agile development environment and tools is required
Experience in diagnosing and troubleshooting technical issues
Excellent communication and interpersonal skills
Focus on customer satisfaction with the ability to provide problem resolution in a timely manner
Quickly develop working knowledge of many products and integrations
Coordinate effective problem isolation across multiple product teams
Experienced in bug fixing and testing the fixes in various environments and for various releases

Qualification

Position Specific Competencies/Skills required

Good in Angularjs knowledge is desirable
Excellent Troubleshooting and Problem solving skills
Database - PostgreSQL/Oracle
Exposure to UNIX and LINUX Operating Systems, Hypervisors (Vmware,Hyper-V,Xen) and Cloud (AWS,Azure)
Knowledge and understanding of Basic Networking concepts
Experience working on Perforce or any other source code control system
Proven customer service management expertise
Excellent written & verbal communication with both, internal and also with external stakeholders (customers)
Proactive in learning new technology, products, modules

Additional technical skills (preferred)

Develop working knowledge of many products and integrations
Determine necessary resources to resolve issues

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 02nd Jun 2020

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