• Process Trainer Jobs in Gurugram - 23854895

  • SUPPORT STAR CORPORATE SERVICES PVT LTD
  • Gurugram

Job Description:

Skills Job Details

Experience 2 Year | Salary | Opening(s) | Posted Date 29-05-2017

Hiring For A Reputed Client of Support Star Job Description

Formulating training content and lesson plan as per process design

Include audio, videos and interactive learning in training content that can best help in training employees

Keep training content updated with all new changes as and when they occur

Conduct internal tests and mocks with associates

Owning batch throughput

Ensuring that associates perform above benchmark on key deliverables such as Quality/ C-sat

Conduct refresher sessions for on floor associates based on TNI

Conducting soft skills sessions for the on floor associates

Responsible for 30 days on floor performance of new associates

Participate in recruitment

Industries Type BPO/ ITES Role Process Trainer Skills Training, Feedback Sharing, Coaching Functional Area Voice Support Any Graduat,

Profile Summary:

Employment Type : Full Time
Industry : Management Consulting / Strategy
Salary : Not Disclosed
Deadline : 19th Apr 2020

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