Job Description:

Team Lead - CDM/PV


Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse


Business/ Customer

Minimal Customer interaction under guidance
Understands Domain Process/sub process, functions, terminologies (such as SOP, QC checklists)

For PV/Complaints Management

Individuals in this role perform data entry of data received from Source documents into the respective Clinical/Safety database While peroforming this activity the associate is responsible for meeting turnaround times and accuracy
These associates are usually used to handle more critical/senitive transactions
These associates also act as Subject Matter Expert


Perform coding activities on the assigned project with timelines and efficiency
Import uncoded terms in database and export coded medical terms from coding platform
Query Management
Create New Term Request and prioritize
Perform Dictionary up-versioning activity
Send Coding (Consistency) Reports
Participate in study related meetings as needed
Provide feedback on quality related issues to other medical coders in timely manner
Serve as an SME to Medical Reviewers regarding coding activities & guidelines
Perform UAT for coding related applications
Perform Operational QC
Mentor Team Member
Coordinate with CDM working on the same study
Coordinate to resolve Rave specific issues


1 Execute Data Management Activities ie Data Cleaning, Executing Manual and System checks, Update relevant trackers, Discrepancy and query management, Issue resolution, Database lock activities
2 Participate in innovation and process improvement initiatives
3 Identify and develop action plan in coordination with the TL for activities not meeting the client SLAs
4 Archive all necessary information for audit purposes according to quality and security requirements, to ensure reliable and timely retrieval of documentation and information
5 Support multiple clinical trials, across diverse therapeutic areas, to successful conclusion and provide technical oversight when required

Project / Process

Attempts Complex problems (procedures/processes) and refers to Supervisor/Line Manager in rare cases
Handle first level processing of transactions
Adhere to quality requirements, achieve targets/volumes in given TAT(Turn around time)
Proactively identify issues
Contribute to process improvement initiatives
Identify and report process changes
Adhere to the mandatory industry regulation and compliance requirements for the given process

Knowledge Management

Update Process documentation as appropriate for the process under guidance
Participate in knowledge transfer

People/Team Management

Adhere to org hygiene and compliance needs in terms of
a Personal Utilization & Time sheet submission
b Personal and new hire Assimilation
c Attendance
d Team Initiatives
Collate team performance metrics
Manage break schedule/transport logistics for the team in the absence of his/her supervisor

Technical Skills

SNo Primary Skill Proficiency Level * Rqrd/Dsrd

1 MS Excel PL1 Required

2 MS Powerpoint PL1 Required

Domain Skills

SNo Primary Skill Proficiency Level * Rqrd/Dsrd

1 COTS Products(LS Mfg&SC) NA Required

* Proficiency Legends

Proficiency Level Generic Reference

PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels

PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects

PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill She / he has extensively demonstrated successful application of the skill in engagements or projects

PL4 The associate can function as a subject matter expert for this skill The associate is capable of analyzing, evaluating and synthesizing solutions using the skill

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 22nd Mar 2020

Key Skills:

Company Profile:

Cognizant Technology Solutionsarfix

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