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OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital Be part of a winning team that leads the way in Enterprise Information Management

The opportunity

OpenText is seeking a talented, personable technical writer who contributes to the Product Information team by creating sophisticated technical documentation for a variety of software products As a technical writer at OpenText, you plan the documentation strategy, create content, contribute to department innovations, and produce professional online help and guides As a customer advocate, you participate in the planning process and help define the product documentation requirements

You are great at

Producing high-quality, clear, accurate, and complete documentation with no
errors, within established deadlines
Organizing and prioritizing tasks and have exceptional analytical skills
Managing multiple projects and deliverables
Working in an agile development environment and having the ability to gather
information for a writing assignment from a variety of sources, including
development, QA, UXD, and product management
Researching and learning new technologies in Technical Communications

What it takes

University degree or college diploma (BA or MA), preferably in English, Computer
Science, Technical Writing, or Instructional Design, with 8 to 12 years of technical
writing experience
Exceptional English and communication skills Experience writing using a
corporate style guide and following documentation processes
Excellent knowledge of content/help authoring tools, such as Arbortext Epic
Editor, Adobe FrameMaker, MadCap Flare, and WebWorks ePublisher Sound
knowledge of XML and HTML and various help formats
Excellent knowledge of Configuration Management tools, such as Perforce, and
bug tracking tools, such as JIRA
Experience writing in a structured authoring environment and creating single-
source and minimalist content Familiarity with DITA/DocBook and topic-based
writing methodologies
Knowledge of documentation localization processes as well as software usability
principles
Ability to create high quality graphics using tools, such as Microsoft Visio
Knowledge of video production techniques and experience with tools such as
Camtasia
Excellent knowledge of computer development environments, operating systems,
programming languages, and mobile devices
Ability to create customer-focused content using user personas and customer
research
Experience defining and following documentation standards and best practices
Excellent at reviewing documentation written by other writers to ensure clarity,
completeness, accuracy, and overall quality standards
Experience leading and managing documentation projects Ability to meet target
deadlines and project commitments
Ability to communicate clearly with all project stakeholders in distributed
locations
Knowledge of Enterprise Information Management (EIM) products

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Technical Writing
Salary : As per Industry Standards
Deadline : 10th May 2020

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