• Principal Technical Support Engineer | Pega Jobs in Bangalore,India - 23860729


Job Description:

We are face of Pega Our aim is to Providing world class technical support and advice on the use of Pegasystems Products and Applications We make it easy, pleasant, and rewarding for our customers to work with us You will be working along with best colleagues and customers across the globe

Picture Yourself at Pega

Pega is changing the way the world builds software In this role you will - The Principal Technical Solutions Engineer (PTSE) is the person, the experts go for help PTSEs work directly with Pegasystems staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle

What Youll Do at Pega

You will contribute their technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers in meeting their business needs

Who You Are

Should be ready to work in Support coverage in 24x7 rotational shifts including night shifts (4 days working model)
Strong analytical and problem-solving skills
Bachelors or masters degree in computer science and Engineering or equivalent
Ability to identify, propose and implement solutions and ability to work in a flexible, team environment
Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture
Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict
Proven ability to interact directly with customers at all levels
Demonstrated customer-facing skills including expectation management, communication skills, information management
Demonstrated effective oral and written communication skills, including poise in pressure situations
Good to have Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB)
Troubleshooting and debugging experience would be an added advantage

What Youve Accomplished

5 years of experience in a technical role involving Java, J2EE expertise and databases programming experience
4 years of experience as a Java, J2EE software developer
2 years of experience as a J2EE servers administrator and J2EE server software products support with exposure to database concepts and administration
Demonstrated ability to successfully interact in technical discussions

Pega Offers You

Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay bonus incentive, employee equity in the company

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 20th Apr 2020

Key Skills:

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