• Principal Solution Engineer , Cloud CX Jobs in Hong Kong - 25118409

  • ORACLE
  • Hong Kong
  • Save Job
  • 15 - 18 Years
  • Posted : above 1 month

Job Description:

Principal Solution Engineer, Cloud CX - 190013Y8

Preferred Qualifications

About Oracle Cloud SaaS Applications

Oracles Software as a Service (SaaS) business applications includes Customer Experience (Sales, Marketing, Social & Service) Cloud, HR Cloud, ERP Cloud, EPM Cloud, SCM Cloud, Oracle Internet of Things (IoT) Applications Cloud, Oracle AI/ML Analytics, and Blockchain Cloud offerings

Oracle APAC Applications business is transforming to become the #1 SaaS provider in the region and offers one of the industrys most comprehensive portfolios (breadth and depth) with a modern set of best-practice business applications that leverage Oracles Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) to deliver business outcomes to our customers

About APAC Applications Solution Engineering (SE)

To achieve our business goal of being the #1 SaaS provider in the APAC region, the Applications (SaaS) Solution Engineering (SE) mission is as follows

DELIVER TRANSFORMATIONAL BUSINESS Identify, Develop, & Win More Transformational Opportunities
INSPIRE CUSTOMERS A New Benchmark (Best-Practice) Standard for Every Solution Engineering engagement
MAXIMISE EFFICIENCY An Integrated Solution Engineering eco-system Delivering Highest Quality Services
ENERGIZE OUR CULTURE A Positive, Continuous-Learning, High-Performance Culture

Job Overview

As a Master Principal Solution Engineer, you will serve as the expert for formulating and leading pre-sales technical/ functional support activity to Customer Experience (CX) prospective clients and existing customers while ensuring customer satisfaction with minimal supervision You will serve as a technical resource and mentor less experienced Solution Engineers You will focus on large or complex sales opportunities that need creative and complex solutions You will develop productivity tools and training for Sales Reps and other Solution Engineers You will create and deliver outstanding Oracle presentations and demonstrations, lead all aspects of the technical sales process, and advise internal and external clients on overall architect solutions

Oracle seeks an agile, high-energy, and passionate individual who can build on past success in developing and implementing new formats of customer engagements, lead boardroom conversations with authority, coach and mentor Sales and Solution Engineering teams on the subject and changing market dynamics, and drive towards the successful outcome of exceeding revenue targets

We offer you a truly international working environment that is fun, exciting and always challenging

Job Responsibilities

Being a recognized subject matter expert for Oracle CX locally
Participating in account and opportunity planning as well as market penetration analysis and strategy sessions
Working closely with Oracle Sales Representatives to help identify and close CX opportunities and influence revenue target achievement
Coach Sales Teams on effective ways to address competitive traps and objection handling
Pre-sales activities including qualification, customer and marketing event presentations, competitive sales positioning, RFP/RFI responses and discovery workshops
Demonstrating innovation and thought-leadership around digital CX transformation
Cloud CX Solution design
Creation and articulation of the business value linked to proposed solutions
Delivering high quality Oracle presentations and demonstrations
Leading contributor individually and as a team member, providing direction and mentoring to others
Work is non-routine and very complex, involving the application of advanced technical/ business skills in area of specialization

Required Skills & Experience

15 years of technical experience in enterprise applications
5 years of experience in Cloud, ideally in SaaS acquisition and implementation
Demonstrated experience leading change on complex programs resulting from new digital channels, social and adoption of mobile technologies across business and IT stakeholders
A strong understanding of the Cloud marketplace and Oracles CX Cloud offerings portfolio
Strong understanding of the sale and consumption of cloud services, as well as the role of a Solution Engineer in driving customer and sales success
Knowledge around key industries and domains
Knowledge around areas such as applications integration & customization, native cloud & mobile application development, hybrid cloud setups and variety of existing social platforms
Ability to articulate business value and benefits of variety of end user applications and carry persona based conversations Credibility at all levels including lines of business and CXOs
Core Solution Engineering / Business Analyst Skills
Discovery, business process/ use case definition, solution presentation
Demonstrated project management skills
Demonstrated excellent verbal and written communication skills needs analysis, positioning, business justification, closing techniques
Ability to persuade others through presentations, demonstrations, and written communication
Bachelor degree or equivalent; advanced degree highly desirable

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction Acts as a technical resource and mentor for less experienced Sales Consultants Focuses on large or complex sales opportunities that need creative and complex solutions Develops productivity tools and training for other Sales Consultants Develops and delivers outstanding Oracle presentations and demonstrations Leads any and all aspects of the technical sales process Advises internal and external clients on overall architect solutions

Leading contributor individually and as a team member, providing direction and mentoring to others Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization 3 years vendor (sales and marketing) experience 7 years business experience with relevant computer applications or database/tools Ability to implement the most advanced product features Thorough knowledge of system and application design In depth knowledge of competitors Demonstrated project management skills Demonstrated excellent verbal and written communication skills needs analysis, positioning, business justification, closing techniques Ability to persuade others through presentations, demonstrations, and written communication Ability to travel as needed A/BS degree or equivalent, advanced degree highly desirable

Job Pre Sales

Location HK-HK,Hong Kong-Causeway Bay

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Application Programming
Salary : As per Industry Standards
Deadline : 17th May 2020

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