• United Kingdom, Uk

Job Description:

Principal Service UX/UI Designer - 2305

Functional Area Consulting
Position Type Full-Time Regular

Location UK - London
Department Digital & Innovation

Joining Capco means joining an organisation that is committed to an inclusive working environment where youre encouraged to #BeYourselfAtWork We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success Its important to us that we recruit and develop as diverse a range of talent as we can We believe that everyone brings something different to the table so wed love to know what makes you different

Principal Service UX/UI Designer Capco Digital

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector We are passionate about helping our clients succeed in an ever-changing industry

We are

Experts in banking and payments, capital markets and wealth and asset management
Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc
Committed to growing our business and hiring the best talent to help us get there
Focus on maintaining our nimble, agile and entrepreneurial culture

Capco Digital sits within Capco, and is a collaborative, diverse, and passionate team with deep financial services experience Capco Design is part of Capco Digital and is focused on design and innovation to transform businesses at scale with an emphasis on exceptional experiences for our clients and their customers

As a senior member of the Capco Design team you will bring creative excellence to solve complex business problems using design and help shape strategic end-to-end solutions, products and services that meet users and business needs We are looking for an enthusiastic, highly hardworking, creative individual who is able to work well under pressure in varying client environments and can deliver strategic, human-centred and innovative solutions

You are passionate about all things design, innovation and strategy and are dedicated and able to lead the design lifecycle from research through to product/service design and user testing Youll be required to work on everything from sketching ideas to running workshops with multiple stakeholders, so were looking for someone happy to get their hands dirty while always considering the big picture

If you have strong problem solving, critical thinking and inter-personal skills as well as impeccable attention to detail along with the ability to work in a fast-paced environment then we are looking for you

Personal Qualities

Empathetic You see your role as making peoples lives and work easier and are a passionate advocate of users needs, goals, pain points and context throughout every engagement
Inquisitive You are naturally curious and apply your inquisitiveness to discover unmet user needs and challenge assumptions to drive innovation
Enthusiastic You love what you do and arent afraid to show it to inspire, energise and engage clients and colleagues
Creative You are a creative thinker that loves challenging deep held assumptions to drive innovation and disruptive thinking
Flexible You are resourceful and able to adapt your approach to every situation

Key Responsibilities


Own the strategic aspect of an engagement to provide a holistic, long-term design perspective and considerations
Lead designs teams and provide design oversight, inspiration, direction and QA to design team members
Operate effectively and confidently in complex and challenging environments and sometimes unfamiliar business domains
Manage senior client stakeholders and work with project managers and other relevant business owners
Inspire and energise clients throughout an engagement
Represent the Capco brand while working on client sites
Prepare and facilitate client workshops

Business Development

Identify and generate business opportunities to contribute to Capcos portfolio
Own or contribute to RFP process
Prepare project proposals (approach, plan, resourcing etc)
Pitch project proposals to clients


Deliver design-related training material to colleagues and clients
Contribute to the creation of internal and external design-related training material

Capability Development

Work closely with the design practice lead to establish best practices and help steer the direction and growth of the design practice
Be involved in the recruitment process
Coach and mentor junior colleagues to help their career progression

Thought Leadership

Promote the Capco brand, and more specifically the design capability, externally by writing articles and presenting at events
Promote the design capability internally among all levels of the firm

Skills and Expertise

Excellent communication skills with a proven ability to inspire trust and confidence up to internal and external senior stakeholders
Excellent visual thinking skills with ability to sketch and bring to life concepts and research findings quickly
Excellent facilitation ability to engage and energise workshop participants
Deep passion for design with solid experience in UI/UX, Product and/or Service Design
Proficiency in applying the 5-step Design Thinking innovation framework to drive strategic problem solving (B2C and B2B) in large, complex organisations
Excellent ability to conceptualise and visualise high-level end-to-end scenarios and journeys
Collaborative team player that is happy to share ideas, give and solicit constructive feedback from other designers, support with additional work when required
Strong attention to detail and ability to deliver high quality work under tight timelines


Why join Capco

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry

We offer

A work culture focused on innovation and creating lasting value for our clients and employees
Ongoing learning opportunities to help you acquire new skills or deepen
existing expertise
A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
A diverse, inclusive, meritocratic culture

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 11th May 2020

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