Job Description:


Job Type

Permanent

Ideas change the world Help us change the way the world manages them


Docketing and Trademark Services



- US Patent/Trademark Docketing
- Non - US Patent/Trademark Docketing (high complexity owing to multiple jurisdictions the correspondence comes from and knowledge of respective IP laws)
- Trademark Managed Services
1) Review correspondence received via (e - mail, shared site) and decide whether due date/activity needs to be created in IPMS or a query needs to be routed to client/agent
2) Based on action taken in above step a report out e - mail is created and sent to the client
3) Work done is reviewed by Quality Analyst before reporting to the client


Client Communication


Respond to client queries(e - mails) based on SOP
Send e - mails to client seeking clarification on certain tasks
Attend conference calls with client to support the supervisor with process related inputs


The long term success of our business relies on our people feeling a part of what were doing

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Profile Summary:

Employment Type : Full Time
Salary : Not Disclosed
Deadline : 12th May 2020

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