• Principal Implementation Engineer , Professional Services Jobs in United States Of America - 25310377

  • BlackBerry Limited
  • United States Of America, Usa
  • Save Job
  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

Worker Sub-Type


BlackBerry is the pioneer and recognized leader in networked crisis communication with its BlackBerry AtHoc products and services, protecting millions of people and thousands of organizations around the world BlackBerry AtHoc provides a seamless and reliable exchange of critical information among organizations, their people and devices BlackBerry AtHoc, brings innovation to the security and safety needs of the global enterprise market, and our business is growing globally The world of safety and physical security is rapidly converging into the cyber layer, and enterprise customers need modern applications and next generation crisis communications tools to meet new challenges faced by enterprises today We have dominant market presence in several verticals, including #1 market share in US Defense and Federal sectors In addition, we are aggressively growing into the commercial enterprise, industrial, healthcare and international markets

Its an exciting time to join us

This position will involve working closely with Account team members and customers to implement hosted and on-premise crisis communications solutions in US Federal, Commercial and International environments The ideal candidate is a self-starter with previous experience leading solution delivery in high-tech organizations combining soft people skills with a strong technical background

Position Summary

Working as part of our professional services team, the Senior Implementation Engineer will be responsible for deploying AtHocs IWSAlerts and related products in our customers environments The ideal candidate will be familiar with the installation and deployment of enterprise-level software and will have 4-7 years of experience in a fast-paced environment and be capable of installing software in an enterprise, networked, and distributed environments This candidate should be comfortable driving installation and deployment standards and work well in conjunction with customers

Location (At Home Worker) Best Candidate near major metropolitan US Airport

Your responsibilities will include

Serve as lead technical expert for a major Department of Defense customer
Provide technical advice and feedback to BlackBerry AtHocs Sales and Account management teams
Provide remote and on-site implementation services for AtHocs products

Be responsible for the technical side of assigned customer deployments from architecture to support hand-off
Be a point of contact for customer technical resources
Create and maintain customer deployment and interaction reports
Assist customers in achieving self-sufficiency with AtHocs products
Contribute to and maintain a solutions knowledge base

We are looking for talented individuals with the following skills and experience

Project engineering experience with Commercial, Federal Government (Department of Defense preferred), and/or International customers
System administration experience with current Microsoft server and desktop operating systems
Must be capable of explaining complex technical concepts to a variety of audiences
Strong background in Windows server administration, web applications, SQL relational databases, virtual environments, and technical architecture
Experience with security hardening of applications and operating systems
Familiarity with enterprise software distribution technologies (SCCM, Radia, Altiris)
Hands-on experience with Windows administrative scripting (PowerShell VBScript)
Experience with load balancer setup and configuration
Comfortable supporting multiple projects simultaneously
Ability to travel as needed Typical travel requirements are 30-60 PERCENT
Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with customer personnel at any level

Job Family Group Name

Professional Services & Consulting

Scheduled Weekly Hours


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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