• Presales/RFP/Solutioning/Solution Consulting Role - Insurance Domain - BPO/ITeS Jobs in Delhi Ncr - 24759593

  • First Call HR Resource
  • Delhi Ncr
  • Save Job
  • 10 - 15 Years
  • Posted : above 1 month

Job Description:

Job opening for Solutions/Presales role-Insurance domain in BPO/ITES in Delhi location

Min exp 10 yrs

Location Delhi

Below is the JD

Objective/Purpose

Will be responsible for supporting the sales teams in winning the deal by generating opportunities and creating or putting together a solution for small to medium sized deals that addresses client requirements while ensuring Wipros interests are met

Solution Definition / Integration / Generation

- Works with service lines and domain consultants to create the solution for mid to large sized deals

- Probes the customer and asks relevant questions to get the necessary clarifications on requirements and conveys the same to the solution teams

- Works with SMEs to come up with specific product offerings based on market demand

- Makes a presentation of the solution to the client

Delivery Transition

- Transitions the deal to the delivery team post successful conversion - explains the agreed scope and deliverables to the delivery team to ensure a seamless customer experience

- Participates in creation of handover plan and works with the delivery team during the handover period

RFP Management

- Project manages the entire bid process by preparing and deploying the bid plan

- Identifies the teams / experts to be reached out to for contributing to the bid

- Collaborates with multiple stakeholders for getting inputs as per plan

- Reviews progress as per the bid plan and takes corrective actions

- Integrates / assembles the response as per inputs received and ensures that response gets submitted as per timeline

Contract and Compliance Management

- Works with multiple internal teams and client representatives to create acceptable terms as part of NDA, SOW, MSA etc

- Ensures legal, environment and other compliance as applicable in collaboration with the Legal, IMG, FMG and other support teams

Commercial Architecting / Estimation

- Works in collaboration with the BFMs to determine the deal margins

- Coordinates with the different Service Lines and Delivery teams for the commercial estimates

Customer Management

- Leads customer presentations and participates in other customer engagement activities - Demand Generation- Collects background information of the prospective client through secondary sources for qualifying a lead

- Supports the sales team while pursuing a qualified lead by gathering relevant information on technology platforms etc

- Supports opportunity creation by running campaigns through mails, webinars, workshops, cold calling etc

- Creates repository of information that can be used by sales team for presenting to the customer / client

- Presents or leads client presentations / workshops involved in demand generation effort

- Coordinates with alliance partners, analysts and internal teams to generate leads and achieve a state of preparedness to respond to RFPs and also to build the Wipro brand

Knowledge Management

- Focuses on activities like research to build further capability in the team

- Creates collaterals, account dockets etc that can be reused by the team

- Creates standardized templates for replicating across RFPs

- Works on case studies to be published internally and possibly to the external world

Personal Development and Competence Building

- Identifies priority developmental competencies and seeks coaching support

- Focuses on all round development that includes competency building in areas of Functional, Domain, Technology, Process and Behavioral skills

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 02nd May 2020

Key Skills:

These are some of our most popular tutorials

People who search this job also searched for the following Keywords

Sourced**

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status