• Pre-Sales Solution Architect , IT Solutions Jobs in United States Of America - 25122574

  • ServiceNow
  • United States Of America, Usa

Job Description:

Work matters Its where we spend a third of our lives And the workplace of the future is going to be a great place Were dedicated to bringing that to life for people everywhere Thats why we put people at the heart of everything we do

People matter Our people have a passion for learning, building, and innovating Whether youre an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow


ServiceNow is seeking IT Operations Management (ITOM) and Asset Management (ITAM) specialists with a focus on hands on IT Datacenter technologies, SAM, DevOps and enterprise architecture initiatives for service modeling, discovery, event management, cloud automation and orchestration on the ServiceNow platform The specialist will provide technical hands on expertise to support customers with product and solution leadership during pre-sales engagements The specialist will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of IT Operations and Asset Management on the ServiceNow SaaS platform This is a hands-on technical consultant who is capable of going wide and deep on solution delivery and solution positioning during sales cycles

What you get to do in this role

Create and contribute to sales campaigns focused on IT Operations and Asset Management leveraging hands on IT Datacenter technologies, SAM, DevOps and enterprise architecture initiatives with ServiceNow applications that focus on service modeling, event management, and discovery
Contribute and maintain a showcase of ITOM and ITAM solutions created on the ServiceNow platform
Create and own programs that enable Solution Consultants to demonstrate the value of IT Operations Management on the ServiceNow platform
Strong alignment with product management and engineering teams on roadmap and field feedback
Assist the sales personnel in the qualification of customer needs and performing pre-demo needs analysis
Provide mentoring and training to peers and other colleagues in the organization
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex
Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
Responding to Request for Information/Proposal documents
Staying current on product developments/releases to a level required for demo and PoV/PoC
Supporting Marketing events user conferences, trade shows, webinars etc
Staying current on competitive analyses and understanding differentiators between the company and its competitors
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc
Serve as regional team lead to lead practice activities when called upon
In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment
Act as the ServiceNow subject matter expert at Executive briefings / marketing events

In order to be successful in this role, we need someone who has

Experience with enterprise architecture domains
Experience and very strong hands on capabilities with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
Experience with discovery technologies (ADDM, TADDM, DDMA/UD, etc)
Experience with service modeling techniques (TPL, TQL, etc)
Experience with event management platforms (Netcool, HPOM, BPPM, etc)
Deep knowledge of service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
Experience with Cloud Management Platforms such as AWS, VMware, BMC, etc
Solid IT Ops experience in storage, network and compute of enterprise environments
Experience in installing and configuring middleware applications (Oracle, WebSphere, etc)
Experience with ITIL / CMDB implementations (CCMDB, UCMDB, etc)
Experience scripting with powershell, perl, wmi, ssh, python, javascript Xpath, snmp
Pre-sales experience, IT Operations Management experience would be advantageous (Tool or process)
Exhibits prior and current technical expertise in web technology and the ability to learn new technology
Technical or practice team lead in previous roles
Exceptional communication and presentation skills to include technical and business concepts

ServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talentacquisitionservicenowcom for assistance

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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