• Practo - Implementation Analyst - Hospital Management Systems Jobs in Bangalore,India

  • Practo
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  • 1 - 2 Years
  • Posted : above 1 month

Job Description:

About the Company

- Practo is the leading healthcare startup in India It is changing the way healthcare works in India by becoming your one-stop destination for healthcare, your home for health

- Funded by the likes of Sequoia, Google Capital and Tencent, Practos vision is to help mankind live healthier and longer, by simplifying ways to be healthy

Senior Implementation Executive will play a significant role in managing the implementation of HIMS across customers and build & maintain a healthy relationship with customers, through high engagement & solution-driven approach in the prescribed geography

Roles & Responsibilities

- System admin/office admin/any department user in any 50+ bed hospital using HIMS

- Good knowledge of the hospital flow & HIMS

- Managing customer engagement-Support calls/mail requests from HIMS users from hospitals

- Identify for any resolution and curate the tickets/pass to the relevant resolver group

- Understand the limitations of the applications and good knowledge of Bugs

- Work closely with the resolver and update the clients on the ticket resolution and time taken

- Team player attitude with a willingness to lead when necessary

- Good analytical and reasoning skills

- Experience in handling end to end Implementation is an advantage

- Implementation of hands-on experience (minimum 06-1 years)

- Multi-tasking of various project activities

- Need to install, upgrade and configure complex software products

- Ability to work collaboratively with various stakeholders (internal/external team) for successful project completion

- Documentation and Reporting

Important Skills HIMS, HIMS Billing, Hospital network admin, HIS, ERP

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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