Job Description:

  • Must have excellent communication skills both Verbal & Written
    Good listening skills and strong communication abilities
    Flexible to get scattered 2 Week Offs in a week with 9 hours of working with late evening and night shifts
    To attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customers satisfaction
    To identify and convert the opportunities for cross selling (banking products) on customers call
    Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
    Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
    Complete the logs specified by the process (End-of-day target)
    Adherence to Information Security norms & quality process norms
    To be aware of and comply with any updates about the process
    Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance

    Excellent communication skills, both Verbal & Written
    Good listening skills and strong communication abilities
    Age should be 20-25 years only 
    Be Confident and willing to learn with a flair for knowledge Possess an upbeat, positive can-do attitude & works with integrity
    Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization Should be able to establish rapport quickly with peers, managers & customers
    Team player Candidate must be able to work effectively with all levels of the organization

  • Looking for Customer Relationship Manager with a Leading Bank 
    - On a Banking Payroll 

    Designation- Customer Relationship Manager / Loan Officer / Financial Adviser

    Department- Tele-sales / Tele-Marketing

    Products- BFSI
    (Home loans/Insurance/Mutual Funds)

    Location - Navi Mumbai / Thane

    -Achieve the set business targets on ANP and case
    -Selling Financial Service Products 
    (Insurance,Loan,Mutual Funds etc)
    -B2B and B2C
    -Outbound Sales
    - Client Co-ordination

    Salary- 10 k to 20 k Inhand + Incentives
    (Depend upon last drawn salary & interview performance)

    Qualification - 
    - Any graduate and Undergraduate can apply
    - Freshers with Good Communication Skills
    - Experience into Field of Sales and Marketing
    - Freshers can apply

    Job Benefits- 
    - Leads provided
    - Direct on the Bank Payroll
    - Pure Day Shift Job
    - Attractive Salary+Upselling Incentives


    Banking Customer Care - Bank Payroll - 20k to 25k - Thane & Mumbai

    Graduate / Post Graduate can apply

    Fresher / Experience in BPO / Bank / Retail can apply

    Must be comfortable to resolve customer queries & issues on calls

    Must have basic computer knowledge

    Must be good in English

    No Sales or Targets

    No Night Shifts

    Day rotational shifts between 7 am to 9 pm only

    5 days working + 2 rotational offs in a week

    If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos

    7738521154 - Priya


    Or email your resume on with subject Line Phone Banking Officer - Bank Payroll

    Hy Fly Consultancy

    Free Placement / No Registration Charge


    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Any Process - Both BPO Type,Banking -General
    Salary : Rs 1.80 - 3.80 Lacs p.a.
    Deadline : 18th Mar 2020

    Key Skills:

    Company Profile:

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