• Permanent Job / Team Leader – Sales Jobs in Mumbai,India

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  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

Job Title/Role Team Leader – Sales (Domestic)

Department Domestic

Shift Timings Day Shifts

Type of position Full Time

Total Experience >6 + years

Relevant Experience >1+ year

Management skills

  • Good Team handling skills

  • People Management

  • Good communication skills


    Roles and responsibilities

  • Plan and manage the groups performance on the Score card metrics and look for methods to constantly exceed expectations

  • Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions

  • Strong orientation towards Customer Experience

  • Develop action plans and coach to improve the individual, and partner in the performance improvement of the team as required

  • Manage projects as assigned within defined metrics and timelines

  • Create an environment of high energy and enthusiasm

  • Responsible for management of Engagement, Attrition and ESAT for the team

  • Create and sustain an environment that motivates high performance, recognizes and rewards excellence of individuals and teams, and results in employee commitment

  • Resolve employee concerns with urgency & accuracy

  • Engage in effective Career Development activities like effective career coaching and counselling


    Technical skills

  • Good experience in collection(early & late stage);

  • Strong MIS skills - Proficient in MS Word, Excel, Access, PowerPoint

  • Strong analytical bend of mind with good logical reasoning abilities

  • Strong interpersonal skills at both verbal and written communication

  • Strong concepts of leadership competencies, displays ownership, accountability and pro activeness



    If interested then send your updated CV on akshaypeshrDotCom with details;

    Total Exp

    Relevant Exp

    Current CTC

    current company

    Notice period




    Thanks & Regards,

    Akshay Kadam

    Recruiter |AMAL Infosystems

    022 49856822

    mailto akshaypeshrcom

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : Any Process - Domestic BPO Type
    Salary : As per Industry Standards
    Deadline : 15th Mar 2020

    Key Skills:

    Company Profile:

    Not Mentioned

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