Job Description:

At Automation Anywhere, we are passionate in our belief that Software Bots can free people to create, think, discover, and ultimately build great companies With our Digital Workforce platform, we are contributing to build a Digital Workforce, 3M strong, by 2020 Our platform includes Robotic Process Automation, Cognitive technologies and Analytics and is adopted by over 700 of the worlds leading enterprises and many are calling it one of the most essential and disruptive technologies in the market today

We have dedicated the last decade to driving the adoption of Robotic Process Automation technology in leading Financial Services, BPO, Healthcare, Technology, and Insurance companies to name a few, across more than 90 countries We are taking the lead to define the category and create the blueprint to make it successful This clearly is a once in a lifetime opportunity to make a difference and change the world

Automation Anywhere is looking for a Partner Success Manager with a strong technical background who enjoys client facing roles The ideal candidate will also possess very strong logical, analytical and communication skills As a Partner Success Manager, you will evangelize the new digital workforce, bringing Robotic Process Automation (RPA) to leading partners and channels You will champion the innovative power of RPA to make organizations more productive and collaborative With a passion for automation, you will show how our products simplify automation and integration of complex systems for customers worldwide You will closely with our Partner organization (Channels to be more specific) to bridge the gap between business value and technical capabilities and have the exciting privilege of being true RPA advocates


Engage, activate, enable, ramp up and manage partners in implementing solutions in Robotic Process Automation space using Automation Anywhere
Define the optimum partner engagement methodology and standardize globally
Track and chart the ROI and value of partnerships
Build the right relationships across all levels of the partner firm to create maximum value
Own delivery of client engagements delivered by partners and manage high CSAT levels
Responsible for all technical aspects of RPA implementation projects and initiatives
Creation of optimum technical solutions in the context of the clients environment, requirements, and resources
Lead client interactions with various IT teams including, architecture, security, administration during pre-sales, post-sales, during implementation and post implementation
Provide architecture guidance to the team working on RPA products/projects with a strong focus on solution architecture, architecture artifacts, performance, scaling and security
Own & develop RPA Body of Knowledge (BoK) and manage training and partner technology accreditation of RPA team members
Own & develop the certification programs for all the partners
Own & develop the hand-holding phase for building the Centre of Excellence (COE) at the partners location
Work with internal teams which have a mix of architects, automation engineers and review requirement design and solution design as well


Good understanding of various underlying technologies used in RPA, Net & Software Products etc
Experience in evaluating various technology products and developing expertise in underlying technology and architecture
Experience in leading architecture aspects of software development with strong emphasis on Object Oriented analysis and design (OOAD), layered application development, client-server architecture, domain driven design, and architecture design patterns
Experience in implementing Robotic technology solutions in an IT governed environment is desirable
Experience in non-Robotic automation technologies such as BPM and OCR / Extraction engines is desirable
Experience in product development environments is strongly desired
Good understanding of SDLC concepts is a must
Should have managed large programs with partners from an enablement perspective
Should be able to build C level relationships with our partners
Excellent communication skills and ability to handle customers, partners, escalations etc Ability to converse with senior leadership at customer locations is a must
Program management professional certification is an added advantage
Experience in program management techniques preferred

Above all a mission-driven individual with the drive and motivation to achieve results consistently,

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Application Programming
Salary : As per Industry Standards
Deadline : 20th May 2020

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