• Partner Digital Support Specialist Jobs in Ireland - 25311419

  • HP ENTERPRISE SERVICES
  • Ireland
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work What sets us apart Our people and our relentless dedication to helping our customers make their mark on the world

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy We live by our three values partner, innovate and act

Our legacy inspires us as we forge ahead, always pushing to discover whats next Every day is a new opportunity to advance and grow ourselves, our company and the industry Some people call it an obsession, we call it a way of life

What you need to know about the job

As part of the Business Process Group - Quality Assurance and Transactional Support team (QATS) , provide End to End transaction support to the organization and its partners Continuously strive to provide best in class support both external, creating a bridge to IT and outsourcing providers when required, and internal, supporting multiple projects and initiatives Define, manage, and evaluates business plans to ensure they are operationally executable against defined strategic objectives Leads and partners with cross-functional teams to develop short-term projects

Responsibilities

Interact with Partners/Customers in order to support the digital solution and meet agreed TAT
Be familiar with the ad-hoc solution for the partner/customer and make sure that the solution is appropriately supported
Proactive monitoring of external solution
Identify areas that needs additional functionalities to reduce partners issues and manage user stories unless new enhancement necessary
Testing new solutions as needed)
Analytical ability (ex Root cause analysis)
Understand and follow implementation documentation (system to system flow)
Review performance on the base of the data captured by Partner Digital Technical Implementation Manager
Leads projects plans and identifies recommendations and insights through implementation
Contributes to priority projects by adding creative insights and developing recommendations
Develops go-forward business plan recommendations based on potential risks and returns
Identifies cutting-edge analytical tools, models, and methods

Education and Experience Required

Typically 5-10 years work experience in strategy, planning, operations, finance, or related functional area University degree in Finance, Business Administration, IT or equivalent work experience desired

Knowledge and Skills

Power BI or other data visualization expertise a plus
Programming language ( example T-SQL, VBnet, HTML , ASPnet) is a plus
Database knowledge (example MS SQL Server, Oracle ) is a plus
Microsoft Dynamics 365 Experience is a plus
Methodologies Agile
Excellent analytical thinking, technical analysis, and data manipulation skills
Strong verbal and written communication skills
Strong project management and influencing skills
Developed relationship management skills
Ability to lead cross-functional teams
Excellent analytical thinking, technical analysis, and data manipulation skills
Ability to leverage new analytical techniques to develop creative approaches to business analysis
Strong business acumen and technical knowledge within area of responsibility
Strong relationship management skills, including partnering and consulting
Ability to identify emerging trends from market and industry data

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1053558

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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