• OYO Rooms - Operation Manager - Homes Business Jobs in Goa - 25171501

  • OYO
  • Goa

Job Description:

Title Operations Manager, OYO Home

Location Goa

- OYO has been at the forefront of innovation in the travel and living accommodation sector and is, today, Indias largest network of branded hotels and living spaces

- OYO Home come in all shapes, sizes, styles, interiors, geographies and complex operations and our aim is to provide predictable guest experience to our guests It defines the way Indian travelers stay out of their Home and find quality living spaces to stay in

- Our vision is to create the most reliable and trusted property management company in the world which can acquire and manage properties at large scale in all shapes, sizes and geography and provide the best hospitality experience to our customers - both property owners and guests If youre excited, passionate and ready to roll up your sleeves to build / be a part of world class function, this team is the place to be

- The role of the Operations Manager is at the core of our business This is ideal for an individual with an entrepreneurial and process centric mindset

Key Responsibilities

- Setup and run the operations function for OYO Homes business across the city

- Execute complex operations and solve problems persistently and at a lightning speed

- Responsible to customer experience, handling all guest escalations

- Lead a team of 10-15 captains to effectively manage and improve day to day operations

Required Skills

- First principle problem solving, analytical skills, data-driven decision making

- Good people management, team building and program management skills

- Stakeholder Management with business development, transformation, Design and internal operations teams

- Strongly inclined to do high quality and impactful work in an dynamic and unstructured environment

Eligibility Criteria

- Degree from a Tier I college/university in India (IIT, BITS, NIT, etc)

- Experience of around 1-2 years, should have led a team in the past

- Ability/willingness to build and execute operational capabilities, processes and systems

- Good

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 20th May 2020

Key Skills:

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