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  • 0 - 3 Years
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Job Description:

Order Management Specialist Fort Myers, Florida

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What makes Gartner a GREAT fit for you When you join Gartner, youll be part of a fast-growing team that helps the world become smarter and more connected Were the worlds leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they cant find anywhere else Our associates enjoy a collaborative work environment, exceptional training and career development as well as unlimited growth opportunities If you like working with a curious, supportive, high-performing team, Gartner is the place for you

About this role
Review contracts for accuracy and provide recommendations to ensure they comply with established SOX policy, pricing policy and country specific law Process contracts through Oracle and the order entry system to provide clients with their deliverables and invoice

What youll do
Review contracts for accuracy and provide recommendations to ensure they comply with established SOX policy
Pricing policy and country specific law Process contracts through Oracle and the order entry system to provide clients with their deliverables and invoice
Understand and adhere to all corporate guidelines for pricing, legal, product, Gold Notes, SOX and country specific laws
Review and help prepare all Sales Agreements with Sales before presenting to Client; provide updated language, calculation of credits for re-writes and recommendations for edits or further approvals before submission to Client
Review order packages for accuracy and compliance within booking guidelines, SOX, contractual language, country specific laws and pricing
Review new and existing services before transacting; complete Order Check List and Mapping Sheet *Work with all business units if approvals and key data are missing ensuring Gartner maximizes sales bookings for the month / quarter
Enter all specific Client and Sales data into Oracle / OPI system and invoice clients in accordance with the contract terms
Review Transaction Verify report after booking for accuracy
Hand off to License Management and On Boarding teams to activate Client deliverables
Process manual billing each month and follow up with Sales/Clients for Purchase Orders
Electronically file all emails and contractual documentation in Documentum

What youll need
High School Diploma required; Associates Degree or equivalent work experience preferred
3 or more years of related office experience in one of the following areas Customer Service, Sales Support, General Accounting
Proficient in all Microsoft Software Oracle and a CRM system knowledge a plus
Excellent oral and written communication skills
Ability to communicate with a diverse audience at various levels and all countries and cultures within the organization
Effective listening skills
Excellent customer service skills
Strong initiative; Ability to work in a fast paced, high pressure environment
Excellent time management skills and ability to meet tight deadlines
Strong analytical and problem solving skills; Attention to detail
Ability to adapt to a constantly changing environment
Strong interpersonal skills; Strong team player
Ability to build strong internal/external business partnerships

Who you are
Motivated, high-potential performer, with demonstrated ability to influence and lead
Strong communicator with excellent interpersonal skills
Able to solve complex problems and successfully manage ambiguity and unexpected change
Teachable and embracing of best practices and feedback as a means of continuous improvement
Consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges

What we offer
In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including
An upbeat, positive culture Integrity, objectivity, collaboration, results and a no-limits mindset are central to our values
Limitless growth We work with you to help you meet your goals and advance within the company
Encouragement to be innovative and challenge status quo
Exposure to industry leading training and development
Performance based recognition and rewards

Job Requisition ID37351

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

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