• Order Management Expert Jobs in United Kingdom

  • Cummins Engine, Inc.
  • United Kingdom, Uk
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Order Management Expert


Cummins is a place big enough to coach and develop a global workforce and create the worlds leading clean, engine technology Were also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment

Learn more about this role and how you can begin Working Right

Our Corporate Supply Chain Group supports our Business Segments, customers and suppliers by operating as a fully integrated Supply Chain enabling increased agility, flexibility and the ability to respond faster to our customers and regional markets Supply Chain Services is a global organization with regional centers delivering Effective, Efficient, End to End supply chain servicesWorking in a diverse, multi-cultural and innovative space, youll interact directly with our customers, build relationships and develop high tech solutions that will fuel your advanced career skill set Our integrated business demand the talents and creativity of individuals with a wide range of skills and experience

This is a very exciting opportunity at our new shared service center in Peterborough for an Order Processing Expert who will act as the teams Super User to support Order Processors

You will be joining a brand new, diverse team of professionals during a very exciting time for the business This role is perfect for you if you are highly analytical and data driven, with previous experience working in an order management or supply chain environment As this is a new service center, there will be endless opportunities for professional progression, whether that means managing your own team one day or developing your knowledge by working across different functions

Your impact will be seen in these and other ways

Responsible for supporting the Shared Service team members with processing order queries/escalation requirements to ensure orders are shipped to agreed deadline

Utilise order systems and dashboards to prioritise order queries and support team members to resolve all outstanding issues

Own and resolve complex internal stakeholder inquiries through extensive research and your own detailed understanding of processes, systems, and practices

Provide timely and informative responses as per the Service Level Agreement

Collaborate with the Team Leader for complex escalations/issues providing documentation throughout the process

Acts as a systems and process Super User to train and mentor team members

Identify system enhancements to benefit team members and improve business processes

Collaborate with the system design team in enhancement design process

Conduct User Acceptance Testing for the team

Create and distribute standard and customized internal reports

Analyse data to identify trends

Understand departmental policies, procedures and metrics


Qualifications & Experience

To be a success in this role you will need

Existing experience in either order management, account management or in the supply chain field

Proven track record of working in a fast paced, high volume order management/ supply chain environment

Experience with acting as a process and IT systems Super User to train and mentor team members

Experience with Oracle, SAP, bespoke Order Management Systems or a similar ERP package would be an advantage

To be systems savvy and adept at learning new systems and processes quickly

Ability to confidently navigate computerized order management and analytics systems

To be an advocate for change and share your ideas in how we can streamline process and procedures

To be data driven with exceptional analytical skills to solve problems and draw meaningful conclusions

Compensation and Benefits

Salary up to 26,000 depending on experience

4 PERCENT variable bonus (paid annually based on company performance)

Contributions towards private healthcare

Pension (Cummins contributions up to 7 PERCENT )

25 days holiday plus statutory holidays

At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally No employee or potential employee will receive less favourable treatment because of any protected characteristic

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 20th Jan 2020

Key Skills:

Company Profile:

Cummins Engine, Incarfix

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